McDonald's

3.4
1922 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4650 Hwy 6, Houston, TX
77084, United States

Hours

Reviews

3.4
1,922 reviews
5 stars
769
4 stars
292
3 stars
295
2 stars
153
1 star
413

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, with many expressing frustration over long wait times and incorrect orders.

Order Accuracy

A significant number of reviews highlighted issues with incorrect orders, missing items, and inconsistent service, leading to customer dissatisfaction.

Food Quality

While some customers praised the freshness and taste of the food, others reported receiving cold or poorly prepared meals.

Management Issues

Several reviews mentioned a lack of effective management and training, contributing to the overall poor customer experience.

Cleanliness

A few customers noted that the restaurant was clean, but this was overshadowed by complaints about service and food quality.
  • JO
    Jose Ortiz
    Nov 8, 2025
    1.0
    I had to wait over 30 minutes for this. What part don't they understand, plain and add ketchup. And I wasn't going to go back and drive 25 minutes to return it. 11/08/2025 21:38pm
  • LL
    Laura Lewis
    Nov 7, 2025
    1.0
    Mold on bun and tea tasted dirty.
  • NN
    Nabil (Noble)
    Nov 1, 2025
    1.0
    Service looks not a Mcdonald at all!! Looks they are not organized!! No one on the cashier doe long time , people waiting, I waited long time until I refer to them that my order is ready and there! That was my review, iam Noble
  • AA
    A Alaniz
    Oct 26, 2025
    1.0
    Said they ran out of monopoly cups i think they are stealing them
  • MW
    Mimi Wilks
    Oct 19, 2025
    2.0
    The only reason I gave the food 3 stars because it was hot. But almost the whole order was wrong. My sausage egg and cheese biscuit with added bacon had no sausage. My mcgriddle had cheese and it wasn't supposed to have cheese. I had to hurry and scrape the cheese off before it got hard..on top of that I waited almost 15 minutes for my order which the worker did apologize but this is a location I will not go back to

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 4650 Hwy 6, Houston?

This McDonald's location is open Monday through Thursday from 5:00 AM to 11:00 PM, Friday from 5:00 AM to 1:00 AM, Saturday from 5:00 AM to 1:00 AM, and Sunday from 6:00 AM to 11:00 PM.

When is the drive-through available at this McDonald's?

The drive-through is open Monday through Thursday from 5:00 AM to 11:00 PM, Friday and Saturday from 5:00 AM to 1:00 AM, and Sunday from 6:00 AM to 11:00 PM.