Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with staff being rude and unhelpful, leading to a negative dining experience.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and long wait times, particularly with mobile orders.
Food Quality
Feedback on food quality was mixed; while some enjoyed fresh items, others complained about cold, stale, or improperly prepared food.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and unkempt areas.
Staff Friendliness
A few customers noted positive interactions with friendly staff, but these were overshadowed by the overall negative experiences reported.
MM
Mauro Munoz
4 days ago
1.0
Horrible Experience. Where do I start, the guy in the drive thru was saying "huh" after every single request. Literally. I would say "a #2 with a coffee" "huh" . Finally made it to the windows, they ask me to park on #1 okay fine no problem. I waited 22mins before going inside to request a refund. They didn't hand me my coffees or drinks so I just asked for my money back. DO NOT COME HERE.
EM
Eli Menses
Dec 24, 2025
5.0
Es el unico con buen servicio muy amables
KL
Kenneth Leonard
Dec 20, 2025
1.0
I think they bit off my breakfast sausage
FT
Francisco Trejo
Dec 6, 2025
1.0
I’ve never ate such bad chicken nuggets. They were so cold and undercooked that I had to throw them away. Why stingy with the condiments as well? Only 3 bbq for a total order that came up to $30+
IH
Isabel Hernandez
Dec 3, 2025
1.0
Do not place a mobile order for pick up here, it's faster if you just order at the drive thru. They get them in and out! Every time I place a mobile order even if its for something small, my wait has been more then 10 minutes at times!