McDonald's

3.3
1248 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
530 Maxey Road, Houston, TX
77013, United States

Hours

Reviews

3.3
1,248 reviews
5 stars
467
4 stars
182
3 stars
189
2 stars
102
1 star
308

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude and unprofessional behavior from staff, leading to a negative dining experience.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food preparation.

Food Quality

While some customers enjoyed the food, there were consistent complaints about cold, stale, or poorly prepared items.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and unkempt areas.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and noted positive experiences during their visits.
  • SP
    Shante' Pearson
    Nov 14, 2025
    1.0
    Horrible service as per usual!!!
  • JC
    Judith Chavez
    Nov 1, 2025
    5.0
    This time my fries it so good my food has so fresh thank you they take my orden correctly
  • AS
    Ang O Stuart
    Oct 27, 2025
    4.0
    Had to have a filet o fish from McDonald's and the orange HI-C drink. Craving was taken care of by a hot filet o fish sandwich and fries 🍟 with my orange Hi-C. The staff was very helpful and the atmosphere of McDonald's has changed, I didn't get the automatic order machines, the staff took my order. Craving was satisfied with my filet o fish sandwich and orange Hi-C.
  • AS
    AO Stuart
    Oct 21, 2025
    3.0
    Just needed a filet o fish sandwich and orange Hi-c. It was good and satisfied my craving.
  • LL
    Lu
    Oct 18, 2025
    3.0
    For the most part this McDonald’s is always good, but this morning I went and got 2 bacon egg and cheese biscuits and 2 hash browns. How do you make the biscuits and then fail to realize there are no hash browns. So by the time the hash browns were done the biscuits weren’t fresh anymore they were both soggy along with the chewy bacon. That’s the whole point of getting up and going to the restaurant so it can be FRESH. And I noticed this is happening more often at fast food restaurants. Everyone is to busy talking and trying to be on there phone to realize they’re out of an item when you know people are going to order that item.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 530 Maxey Road in Houston?

McDonald's at 530 Maxey Road is open 24 hours every day of the week, from 00:00 to 23:59.

Does this McDonald's location offer drive-thru service, and what are its hours?

Yes, this McDonald's has a drive-thru that operates 24/7, from 00:00 to 23:59 daily.