McDonald's

3.3
1261 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
530 Maxey Road, Houston, TX
77013, United States

Hours

Reviews

3.3
1,261 reviews
5 stars
471
4 stars
183
3 stars
190
2 stars
103
1 star
314

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, with staff being rude and unhelpful, leading to a negative dining experience.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and long wait times, particularly with mobile orders.

Food Quality

Feedback on food quality was mixed; while some enjoyed fresh items, others complained about cold, stale, or improperly prepared food.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and unkempt areas.

Staff Friendliness

A few customers noted positive interactions with friendly staff, but these were overshadowed by the overall negative experiences reported.
  • MM
    Mauro Munoz
    4 days ago
    1.0
    Horrible Experience. Where do I start, the guy in the drive thru was saying "huh" after every single request. Literally. I would say "a #2 with a coffee" "huh" . Finally made it to the windows, they ask me to park on #1 okay fine no problem. I waited 22mins before going inside to request a refund. They didn't hand me my coffees or drinks so I just asked for my money back. DO NOT COME HERE.
  • EM
    Eli Menses
    Dec 24, 2025
    5.0
    Es el unico con buen servicio muy amables
  • KL
    Kenneth Leonard
    Dec 20, 2025
    1.0
    I think they bit off my breakfast sausage
  • FT
    Francisco Trejo
    Dec 6, 2025
    1.0
    I’ve never ate such bad chicken nuggets. They were so cold and undercooked that I had to throw them away. Why stingy with the condiments as well? Only 3 bbq for a total order that came up to $30+
  • IH
    Isabel Hernandez
    Dec 3, 2025
    1.0
    Do not place a mobile order for pick up here, it's faster if you just order at the drive thru. They get them in and out! Every time I place a mobile order even if its for something small, my wait has been more then 10 minutes at times!

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 530 Maxey Road in Houston?

McDonald's at 530 Maxey Road is open 24 hours every day of the week, from 00:00 to 23:59.

Does this McDonald's location offer drive-thru service, and what are its hours?

Yes, this McDonald's has a drive-thru that operates 24/7, from 00:00 to 23:59 daily.