Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
2,665 reviews
5 stars
988
4 stars
491
3 stars
394
2 stars
211
1 star
581
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service, long wait times, and rude staff interactions.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Cleanliness
The restaurant was often described as dirty, with unsanitary conditions in the bathrooms and dining areas.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold or poorly prepared items.
Management Issues
Several reviews pointed to poor management and lack of oversight, contributing to the overall negative experience.
- GGGissellNov 13, 20251.0The other day I asked for a buffalo sauce and the lady at the window wanted to charge me for it . Mind you it was only ONE sauce… I understand they can charge you after asking for more than one 🙂 but in my case it was only one…
- ASAj SmithNov 10, 20251.0Ordered food from Kiosk at 7:58 AM leaving this message while inside at 8:28 AM only ordered a Coke and Sausage Egg and Cheese Biscuit leaving without food drink or a refund.
- JTJorge TurciosNov 5, 20251.0Mi mama acaba de comprar su orden pero ella tardo media hora por un cafe y toda las comida parecía vieja y además caras 🤬 no pésimo no lo recomiendo
- AJArgie JohnsonNov 4, 20254.0They took a while to fill my order which was just a cup of coffee but the supervisor/manager was nice and took care of me when she saw that I had been waiting a while.
- EDElizabeth DeLeónOct 26, 20251.0Fuimos y se equivocaron en la orden pedi uba fanta de naranja me dieron coca-cola fui lo cambio mi esposo quw no no teniqn fanta fui yo y si la cambiaron pero de mala manera luego no me dieron mis sticker de monopoli que, porque ya no tienen pero muy groseros muy mal sercicio.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 5301 East Fwy, Houston?
McDonald's is open 24 hours every day of the week.
What are the drive-through hours at this McDonald's location?
The drive-through is open 24 hours a day, seven days a week.
Can I order delivery from this McDonald's, and what are the delivery hours?
Yes, delivery is available daily from 6:00 AM to 12:30 AM.
What types of pickup and delivery services does this McDonald's offer?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What payment options are accepted at this McDonald's?
Payments can be made with American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's location have a mobile app for ordering?
Yes, you can use the McDonald's App available on the Apple App Store and Google Play Store for mobile ordering.
What services are available at this McDonald's?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Are there any nearby bus stations to help customers access McDonald's?
Yes, the METRO Fifth Ward Transit Center and the Metropolitan Transit Authority of Harris County-FIFTH WARD DENVER HARBOR TC bus stations are nearby, facilitating easy transit access to McDonald's.
What nearby stores or services could I visit before or after enjoying McDonald's?
Nearby you can visit Family Dollar for groceries and discounts, Walgreens for pharmacy needs, or Thompson’s BBQ Smokehouse if you're interested in another dining option.
Are there nearby gas stations in case I need fuel during my visit to McDonald's?
Yes, Chevron, Express Fuel, Shell, and Star Stop 43 gas stations are located near McDonald's, making it convenient to refuel your vehicle.