Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
2,343 reviews
5 stars
1,045
4 stars
453
3 stars
321
2 stars
123
1 star
401
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, often having to wait long periods for their orders, even during off-peak hours.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor communication from staff regarding order fulfillment.
Staff Attitude
Several customers experienced rude or unprofessional behavior from employees, contributing to a negative dining experience.
Food Quality
While some customers praised the freshness of certain items, others reported receiving cold or poorly prepared food.
Cleanliness
The cleanliness of the restaurant was noted positively by some, but there were also complaints about dirty tables and unsanitary conditions.
- HEHouston Explorer3 days ago5.0The food here was hot and super fresh. Staff was very nice and accommodating. The restaurant was clean and everyone seemed organized. The best Big Mac I have had in several years.
- DTDiego Tello4 days ago1.0Always miss something in my order and I am always waiting in the parking spots never really cared but just found a piece of hair in my fries and that my last straw! Horrible do better!
- RGRonald GregoryJan 5, 20261.0It a homeless McDonald restaurant. Homeless surroundings in the area.
- RLRobert LoveDec 22, 20255.0This is the best McD's in town. Fries are always hot and fresh. That's a big deal for me. Everything else is also hot and fresh. They are routinely busy but still pretty quick with your food. I try to always order at this location if I'm nearby.
- KCKimberly CarrenoDec 14, 20251.0I had a very disappointing experience. I was asked to wait and spent about 15 minutes waiting , and my order was incorrect. I was instructed to go through the drive-thru again to receive my missing burger. After pulling up to the window, I was then asked to park ahead once more to wait. I had ordered three Happy Meals but was only given one BBQ sauce. When I requested the remaining sauces, the employee responded with an unprofessional attitude. In total, I spent approximately 25 minutes waiting for my order.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 5414 Airline Dr, Houston?
This McDonald's location is open 24 hours a day, 7 days a week.
What time does the drive-through at this McDonald's operate?
The drive-through is open 24/7, every day of the week.
Can I order delivery from this McDonald's, and what are the delivery hours?
Yes, delivery is available daily from 4:15 AM to 3:00 AM.
What delivery and pickup options does this McDonald's offer?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I use a mobile app to order from this McDonald's?
You can order using the McDonald's app available on both the Apple App Store and Google Play Store.
What payment methods are accepted at this McDonald's location?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's have any special loyalty or rewards programs?
Yes, they offer MyMcDonald's Rewards where you can earn points for free food.
Is WiFi available at this McDonald's?
Yes, WiFi is available along with services like drive-thru, gift cards, McDelivery, mobile offers, and mobile ordering.
What nearby places can I visit before or after dining at McDonald's on Airline Dr?
Nearby places include Redbox for DVD rentals, Tienda La Ceiba for groceries and health foods, and Los Mendoza Restaurant for Mexican cuisine.
Are there other Mexican restaurants close to this McDonald's?
Yes, nearby Mexican restaurants include Los Mendoza Restaurant, El Vaso Loko, Los Potrillos, Carnitas Gerardo's #2, Puro Michoacan, and Tacos La Bala.
If I need medical or dental services nearby, where can I go?
Nearby medical services include Clinicas Mi Doctor, Mi Doctor (doctor), Jana Garza Fnp (nurse practitioner), and Jefferson Dental and Orthodontics.