Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
3,824 reviews
5 stars
1,259
4 stars
633
3 stars
557
2 stars
333
1 star
1,042
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers expressing dissatisfaction with the service they received.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and overall poor attention to detail in fulfilling requests.
Speed of Service
A significant number of reviews mentioned long wait times, both in the drive-thru and for in-store orders, leading to frustration among customers.
Cleanliness
Several customers noted unsanitary conditions in the dining area and restrooms, raising concerns about the overall cleanliness of the location.
Food Quality
Feedback indicated that food was often served cold or poorly prepared, contributing to a negative dining experience.
- BABatman Arispe6 days ago2.0took longer than 10min to get my order front cashier was being so ugly to me and the other customers there were no available charging areas in the dining area at all they are all covered over, when I asked for the restroom they had one of their employees walk me to the restroom prop the door open and leave it open while I was in there doing my business so dehumanizing
- ADAngela Diane DianeJan 4, 20261.0Food was good that’s not the problem. If you’re gonna descriminate against white people you have no business working in the public. All smiles and gave extra everything to a young black man. Nothing against that. It’s when I asked for sauce for our nuggets. The worker didn’t smile and tossed the sauce in the bag and walked away. Another employee looked at me and walked away instead of wanting to help me after I was standing there. Also they allowed the same young man who placed his order after me to pay with his money why first. Even though I was standing there for a few mins before he got there. Back in the day when I worked at McDonald’s we never dreamed of treating any customer no matter what like that. Most unprofessional place ever.
- KKKennyDec 27, 20251.0The worst experience ever we where waiting in line of the drive thru for 37 minutes I can't believe it then they was rude at the window definitely will not be coming back here and this was for a order through door dash 😞
- LVLoreia VikenersDec 21, 20251.0This location is a mess, it’s the last time i order here . My Bagel is burnt and my coffee it’s not as i ordered no sugar no cream, the lady in the window on the moon , distracted she does not read the mobile order codes. I wanted to eat delicious but they’re ruining my moment . Fatality!
- TTTalentz talentzDec 21, 20251.0Literally waited 20 mins after ordering on the app just to be told that the ice cream machine was broken and that the rest of the order will get canceled. It didnt a week after and i havent seen a single penny back on my account and the app says the order was complete
Frequently Asked Questions About McDonald's
What are the operating hours of this McDonald's location?
This McDonald's is open 24 hours a day, every day of the week.
Does this McDonald's offer delivery services?
Yes, delivery is available 24/7 and includes curbside pickup, same-day delivery, and no-contact delivery options.
Is there a drive-thru service at this McDonald's and what are its hours?
Yes, there is a drive-thru available 24 hours a day, 7 days a week.
What payment methods does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Can I order McDonald's food through a mobile app?
Yes, you can order through the McDonald's App available on both iOS and Android platforms.
Where is this McDonald's located?
It is located at 339 FM 1960 W, Houston, TX 77090, USA.
What are some nearby places I might visit before or after dining at McDonald's?
Nearby places include the Walmart discount store, Panda Express for Chinese food, and Grace Family Baptist Church for worship services.
Are there any local pet stores near McDonald's for pet supplies or services?
Yes, you can find Pet City Houston and a nearby pet store offering pet supplies and services close to McDonald's.
What financial or banking services are located near this McDonald's?
Coinstar is a financial service with ATM facilities located nearby, helpful for quick cash access.
Does this McDonald's location offer free WiFi and mobile ordering services?
Yes, this location offers free WiFi, mobile ordering, McDelivery, mobile offers, and drive-thru services for customer convenience.