McDonald's

3.5
387 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryNot available
  • TakeoutAvailable
  • BreakfastAvailable
  • LunchAvailable

Location

McDonald's
3450 FM 1960 W (Walmart), Houston, TX
77068, United States

Hours

Reviews

3.5
387 reviews
5 stars
155
4 stars
65
3 stars
68
2 stars
17
1 star
82

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers praised the friendly and helpful staff, others reported rude service and issues with order accuracy.

Food Quality

There were mixed reviews on food quality, with complaints about cold fries, undercooked burgers, and stale items, but some customers enjoyed fresh and hot meals.

Order Accuracy

Numerous customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.

Cleanliness

Several reviews highlighted concerns about cleanliness, including dirty dining areas and unsanitary conditions.

Speed of Service

Customers noted inconsistent service speed, with some experiencing quick service while others faced long wait times.
  • SD
    Sharon DeVall
    Nov 3, 2025
    5.0
    We have to give a big shout out and a huge Thank You to one of the employees at this McDonalds. Today my husband and I was in this Walmart. My husband went to the Walmart restroom in the front of the store. He accidentally left his phone in there, and we didn't realize it until we got home. A McDonalds employee found it, and kept it safe keeping until he could get a break and turn it in. We had been calling the phone, and when the gentleman had a break he answered my husband phone, and we set up to meet at Walmart Service desk. Goes to show you that there is honest people in this world, and the kind of people that this McDonalds hires. We didn't think to get his name, but I hope that you show this review to him and thank him for being an honest honorable employee. He deserves a big huge thank you.
  • KS
    Kimberly Spz
    Oct 2, 2025
    5.0
    Been reading the reviews here and i’m pretty sure most of them have the wrong location. This mcdonald’s doesn’t even have a drive thru and i see a lot of complaints about it… Anyways, I would like to thank the crew for always being polite and giving out the best customer service despite being short staffed most of the time. I noticed one manager in particular, I heard one of the other employees call her Vivi, was really nice and fast. She even came out around the counter to help an elderly woman to pay and to give her her change and receipt. My order was a bit big but despite that it came out very fast and it was hot. All of my fries were fresh too. I love coming in when she’s here because her customer service is excellent. There’s also another girl, I couldn’t catch her name, something with a K, but she was really nice too. Love coming to this specific location even if i have to get out of my car. I don’t even go to walmart, i only come to McDonald’s.
  • EG
    Emily Garcia
    Sep 24, 2025
    5.0
    Super fast and very friendly people .
  • ET
    Eugenia Taylor
    Jul 24, 2025
    5.0
    Everything was good
  • NN
    Nico
    Jun 28, 2025
    1.0
    If I can give -infinity stars, I would. Never had issues with this location until today. I placed a mobile order via McDonald's app in advance and did my shopping so that was enough time for them to make my food only to find out, that they didnt even make my order yet and the employees (including the short manager lady) to tell me that my order is not ready and that I have to pay for my order again even though I showed them my receipt that I paid for it. The manager kept insisting that I need to pay for it, and I keep telling her no because why would I pay twice if I already paid for it and I have the damn receipt. Smhh! Don't ever do a mobile app order during the day here or when that short Hispanic lady manager is there. She doesn't know what she's doing and will try to make you pay again. I made a complaint about this location and that specific manager. Too early for this BS!!

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's is open daily from 6:00 AM to 12:00 AM midnight.

What are the drive-through hours at this McDonald's?

The drive-through is open every day from 6:00 AM to 12:00 AM midnight.