Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,924 reviews
5 stars
744
4 stars
360
3 stars
284
2 stars
147
1 star
389
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported extremely poor service, including long wait times, rude staff, and incorrect orders.
Food Quality
Many reviews highlighted issues with food quality, including cold, undercooked, or incorrect items.
Cleanliness
Some customers noted that the location was clean, but others reported unsanitary conditions and poor maintenance.
Management Issues
Several reviews mentioned unprofessional behavior from management and staff, contributing to a negative customer experience.
- CLchristopher lewis3 days ago3.0McDonald’s is going downhill in my Opinion. The food isn’t getting better and the service is getting worse. And then they have removed most of the soda machines outta the lobby’s. Why? Just so they can save a few dollars. Hire better staff
- GLGotham Administrative Group LTDDec 22, 20251.0Absolutely horrible service. I went through the drive through and order nuggets and chicken strips. I was told to pull ahead and someone will be out shortly to bring me my food that I just paid for. I proceeded to then WAIT 20 MINUTES OUTSIDE until finally I walk into the building itself and see my order sitting COLD behind the counter. The workers are just back there talking and NOT working. Absolute horrible service. No consideration at all for their customers and extremely unprofessional. DO NOT EVER GO TO THIS MCDONALDS. EVER !
- GGGabrielleDec 22, 20253.0The vibes was good but all the food was undercooked. The fries, however, were old. The nuggets were squishy and the burger buns were stale.
- YMYei MarDec 14, 20251.0Como 40 minutos en una línea de como 6 carros los cuales estuvieron esperando desde antes, la persona del drive thru nisiquiera nos hizo el pedido tuvimos que gritar para que nos tomara la orden, y varios carros se fueron, así que nosotras también, se supone que es comida rápida, estaba ahí para comer algo rápido, no para hacer línea por diversión.
- AZAldrin ZavalaDec 13, 20253.0Se priorerizan en el servicio pero pasan por alto que la comida no esté bien., una papa llena de aceite por ejemplo , el caramelo pegado al fondo del baso, el establecimiento por fuera con basura...etc..!
Frequently Asked Questions About McDonald's
What are the operating hours for the McDonald's at 4005 Elgin St, Houston, TX?
This McDonald's location is open 24 hours a day, every day of the week.
Is the McDonald's at 4005 Elgin St open for drive-thru service all day?
Yes, the drive-thru is open 24/7 every day at this location.
What delivery services does this McDonald's offer?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery options.
Where can I order delivery from this McDonald's online?
You can order delivery online at https://mcdonalds.order.online/business/-5579.
What payment options are accepted at McDonald's on Elgin St?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Can I use the McDonald's App to order from the Houston Elgin St location?
Yes, you can use the McDonald's App available on iOS and Android to order.
What services does the McDonald's on Elgin St provide?
This location offers Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
What notable places are near the McDonald's on Elgin St that I can visit?
Nearby you can visit Darryl and Lori Schroeder Park, University of Houston Cougars stadium, and Moores Opera House.
Is there a park close to McDonald's on Elgin St where I can relax or play sports?
Yes, Schroeder Park is nearby and features baseball stadium facilities and green space for relaxation.
What nearby public facilities can help me get to McDonald's at 4005 Elgin St?
There are several university sports venues and community centers nearby, such as the Athletics and Alumni Center and John E. Hoff Courts, which can serve as landmarks when visiting McDonald's.