McDonald's

3.7
2157 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3971 Barker Cypress Road, Houston, TX
77084, United States

Hours

Reviews

3.7
2,157 reviews
5 stars
941
4 stars
430
3 stars
333
2 stars
133
1 star
320

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Several reviews mentioned issues with food quality, including cold meals, missing items, and unsanitary conditions.

Customer Experience

Mixed feedback on customer experience, with some praising friendly staff while others highlighted disrespectful behavior from employees.

Operational Issues

Many customers expressed frustration with the operational inefficiencies, such as being asked to park and wait for their orders.
  • HH
    Htown67
    3 days ago
    5.0
    I go there every morning for coffee, all the workers are friendly, always working and very clean
  • SA
    Saif Ayad
    4 days ago
    1.0
    I wish I can give half of a star. Every time I go there, they either mess up my order, ice cream machine never works, or make me wait in the drive thru spot for 30+ minutes until I have to walk in to remind them I actually have a waiting order. The whole store is a mess. There’s no one at the front desk. The management needs to do much better.
  • JJ
    Jkbest7
    Jan 4, 2026
    3.0
    WARNING! WARNING! THEY TOOK FOREVER TO GET OUR FOOD OUT, OUR FRIES WERE UNDERSALTED BARELY ANY, BURGER DID NOT COME WITH EXTRA PICKLES AFTER BEING ASKED. DO NOT RECOMMEND!
  • YM
    Yesika Pérez Marco
    Dec 26, 2025
    1.0
    Malo malo toda la atención la noche es abusivo..mas de 40 minutos en la fila para que me atienden en uber.cerraron las puertas y 5 personas adentró no estabien .. pueden atender por la otra puerta al uber ....como yo unos más estamos super molestos yo en particular super molestas no vuelvo más
  • LT
    Laura Tejeda
    Dec 24, 2025
    1.0
    Si pudiera le daría 0 estrellas, el personal que tienen ahi es incompetente. Ordene en línea y cuando fui la cancelaron.. y la explicación sin sentido que me dieron fue que no recibieron mi orden pero bien que me la cobraron.. aun que después regresaron el dinero.. solo me hicieron perder el tiempo en ir para que me salieran con eso... y no fueron ni para decirme que me la harian... o buscar una solución... no vuelvo ahi mas... aparte de que cuando iba siempre algo me daban mal... Checando el email que me mandaron de la cancelación, ahi dice que la cancelaron por cambio de horario... y mi orden la hice alas 10.07 mas de 20 minutos antes de que se termine el breakfast.. Asi que solamente la cancelaron por que no la quisieron hacer o por que son muy lentos y no pueden con tantas ordenes... pésimo servicio.. que lastima que le hagan perder dinero a los dueños simplemente por que no tienen buen personal.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 3971 Barker Cypress Road, Houston, TX?

McDonald's at this location is open 24 hours a day, 7 days a week.

Is there a drive-through available at this McDonald's and what are its hours?

Yes, this McDonald's has a drive-through open 24/7 every day of the week.