Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.8
2,211 reviews
5 stars
1,062
4 stars
418
3 stars
300
2 stars
126
1 star
305
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with reports of rude staff, incorrect orders, and long wait times.
Operational Issues
Customers frequently mentioned that the location was not operating as advertised, particularly regarding 24-hour service and mobile order fulfillment.
Food Quality
Several customers reported issues with food quality, including undercooked items and incorrect orders.
Staffing Problems
Many reviews indicated that the restaurant was understaffed, leading to slow service and increased customer frustration.
Mixed Experiences
While some customers praised the cleanliness and friendly service, many others had negative experiences, indicating inconsistency in service quality.
- EVEliseo Villalobos2 days ago1.0Don’t advertise yourself as 24 hours and waste people’s time by not working. I came at 4:20am-4:40am and I had to cancel my order because nobody wanted to answer the speaker. I saw an employee in the lobby head down. Where was the manager in charge. Zero responsibility from the entire restaurant management team.
- WWWillJan 1, 20261.0when i got my order they did not make eye contact, offer any sauces, or say a word
- PPPenny PaysDec 23, 20251.0They aren’t 24 hours I ordered online it took my money when I got there they were closed REFUND ME At 4:02 am 12/23
- DJDennis JohnsonDec 16, 20251.0Store was closed with no explanation supposed to be 24/7
- DJDavid JonesDec 9, 20254.0Service was very slow but I think they understaffed. The gentleman that was working was very efficient but alone
Frequently Asked Questions About McDonald's
What are the operating hours of this McDonald's location?
This McDonald's is open 24 hours a day, 7 days a week.
Does this McDonald's offer delivery services?
Yes, delivery is available 24/7 through McDelivery, including same-day and no-contact options.
Is there a drive-through service available at this McDonald's?
Yes, the drive-through is open 24 hours a day, every day of the week.
What payment methods can I use at this McDonald's?
You can pay with American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where is this McDonald's located?
This McDonald's is located at 3941 Fondren Road, Houston, TX 77063, USA.
Can I order food through a mobile app for this McDonald's?
Yes, you can order using the McDonald's App available on both iOS and Android.
What services does this McDonald's offer?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Are there any nearby automotive service shops?
Yes, nearby are AutoZone, ACM Technologies, EUROPpower Auto Specialist, MPower Auto Specialist, and Advance Auto Parts.
Which nearby coffee shops can I visit before or after my meal at McDonald's?
Westheimer Coffee Company, a coffee shop and café, is nearby and a great place to grab coffee.
Are there any nearby places for entertainment or rentals around McDonald's?
Redbox, offering video and video game rentals, is close by for entertainment needs.