McDonald's

3.8
2190 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3941 Fondren Road, Houston, TX
77063, United States

Hours

Reviews

3.8
2,190 reviews
5 stars
1,054
4 stars
413
3 stars
298
2 stars
126
1 star
299

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and incorrect orders.

Food Quality

Several customers reported issues with food quality, such as undercooked items and incorrect orders.

Cleanliness

Some reviews praised the cleanliness of the restaurant, while others noted unsatisfactory conditions.

Speed of Service

Many customers experienced long wait times, particularly during busy hours or when using mobile orders.

Mixed Experiences

While some customers had positive experiences with friendly staff and good food, many others reported negative interactions.
  • LL
    Larze
    Nov 7, 2025
    5.0
    Nice place for an early morning breakfast.
  • BR
    Brianna Razo
    Nov 7, 2025
    1.0
    If I could give a negative star I would every time I come over here before I go to work they never want to take my order mind you it’s suppose to be 24/7 right . This is sad yall need to do better or get new workers !!!
  • SP
    Samantha Penaloza
    Oct 23, 2025
    1.0
    Horrible customer service. Giving orders wrong. Giving nasty attitude.
  • AA
    Auditory
    Oct 10, 2025
    1.0
    Around 230 the little girl who was working front counter had a really bad attitude.Did not know how to greet me.And my fries were not properly placed into the bag
  • EJ
    Eliot Jean
    Oct 7, 2025
    1.0
    Can't get a napkin after purchasing food and drinks Can't get proper utensils for coffee or oatmeal. When you ask the employee she says wait. Leave the stuff out for the customer instead of putting up unnecessary crap about Monopoly

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours a day, 7 days a week.

Does this McDonald's offer delivery services?

Yes, delivery is available 24/7 through McDelivery, including same-day and no-contact options.