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McDonald's

3.4
(2012 reviews)

Business Details

392 N Sam Houston Pky E, Houston, TX
77060, United States
(281) 447-3722
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
392 N Sam Houston Pky E, Houston, TX
77060, United States

Hours

Reviews

3.4
2,012 reviews
5 stars
767
4 stars
339
3 stars
295
2 stars
136
1 star
475
  • DR
    Daniel Riley
    1 day ago
    1.0
    Rude manager rude employees all they do is hide in the back......it takes a minimum of 12 minutes just to get coffee....place is ridiculous, its everytime
  • LD
    Lola Diamond
    Feb 27, 2026
    1.0
    I genuinely need to know what is happening at this McDonald’s because this is, without exaggeration, the slowest location I have ever experienced in my life. I understand being busy. I understand peak hours. What I do not understand is how a global fast-food chain manages to move this painfully slow every single time. The drive-thru barely moves. You sit there questioning your life choices while one car inches forward every five business days. It feels like there is zero urgency. No flow. No system. Just vibes and chaos. At this point, it would genuinely be faster to park, go inside, apply for a job, complete training, and make my own order. This isn’t a one-time issue. It’s consistent. Something operational is clearly broken. Whether it’s staffing, management, or workflow, it needs serious attention because “fast food” should not feel like a long-term investment. Do better. btw the young guy with the tattoos at the drive thru is nice!
  • JL
    James Loera
    Feb 22, 2026
    1.0
    I originally planned on dining in, but I waited at the counter for almost 5 minutes before I was acknowledged. Just ordered the #1 combo. By that time, a few people were behind me. So about 3 other guests that were behind me got their food, and I was still waiting. I tried to cancel and get my money back but they said a manager needed to do that, and the manager was busy. Couldn't use the restroom because it was locked. Finally left about 25 minutes later. And no one was in front of me when I ordered. I'm not making that mistake again.
  • JA
    Jennifer Alvarez
    Feb 15, 2026
    1.0
    I had put in a mobile order for breakfast before breakfast time was over and pull up to the drive tru on time to pick up my order. Mind you it was a 44 dollar order and they made me wait like 6 minutes and exactly at 11 they had attend me and told me they can’t give me order even though i pulled up on time and put my order on time and they still made me wait until breakfast time was over. They had told me that in the system everything was scratched out but the pancakes and hash brown.I had ordered two pancakes and they only gave me one as well. The customer service is horrible and they don’t want to work and decide to ruin the customers day only because they don’t want to make last breakfast order.
  • KB
    Kirsha Barnes
    Jan 26, 2026
    1.0
    So today on 1/26/2026 I went to this McDonalds and I used my McDonald’s app (code: 7558) and I used the discount “4.69 Medium fries, medium soft drink and your choice of entree (10 piece, Big Mac or Filet-O-Fish)” I chose the 10 piece nuggets entree but when I get up to the window they only put a 10 piece nugget in the back and gave me a hi-C with NO FRY and when I asked they said “a 10 piece and a drink was the only thing on the receipt” so I offered to pay for the fry and she said “we don’t have a register up here” like NO SENSE OF CUSTOMER SERVICE!! I will not being coming here NO MORE !!

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 392 N Sam Houston Pky E?

McDonald's at this location is open 24 hours a day, 7 days a week, including delivery and drive-through services.

What types of payment does McDonald's at 392 N Sam Houston Pky E accept?

This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.

Brand Certified Facts from McDonald's

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Certified March 08, 2026Yext Knowledge Graph
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