Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Location
Hours
Reviews
3.7
1,820 reviews
5 stars
802
4 stars
372
3 stars
270
2 stars
106
1 star
270
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported rude staff, poor communication, and long wait times, leading to a negative dining experience.
Order Accuracy
Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food preparation.
Cleanliness
While some customers praised the cleanliness of the restaurant, others noted issues with the bathrooms and overall hygiene.
Food Quality
Several customers expressed dissatisfaction with the quality of food, mentioning stale items and poor preparation.
Positive Experiences
Despite the negative feedback, some customers had positive experiences, citing friendly staff and good food on occasion.
- EAErin AshantiDec 27, 20251.0Worst location EVER! Rude staff that was not accommodating for not having ice cream that I ordered. I ordered a large vanilla shake ($3) and a regular Mcflurry ($4.19) and was told I could either get 2 pies or 2 drinks as a replacement. 2 pies or 2 drinks isn't the almost $8 I spent. Then the rude lady on the cash register at 3am on December 27th tried to argue with me and took 1 pie away to give me my second drink... absolutely insane. THEN it ended up being the nasty holiday pie noone wants 😒 the worst experience ever and I will never be back! Save your time and money.
- LPLince PadillaDec 24, 20252.0We order a lot of chicken nuggets and they all tasted like they were made 20 minutes ago.They were very old.
- DDdenivanov4Dec 24, 20251.0Wasted 20 minutes of my time because of system reset. Screen shows dinner menu, they’re saying breakfast only. Then proceeds to tell me they’re not taking the app codes. Obviously lying because the app showed that the code was accepted.
- RSRicardo SantamariaDec 19, 20251.0Worst location near me, customer service is always horrible. Grumpy old workers that give you attitude for no reason. Forget food items in bag. Not once have I gone to this location and had a good experience. Workers need better training immediately.
- THTaylor HibbensDec 12, 20251.0Typically this is our go to McDonald's but for some reason they've been slacking since moving into the new space. Two McDouble meal deals, one without cheese and one without pickles. Mcdouble with no cheese grill slip, has cheese. Meal deals? No deal, as they both came without the nuggets. Ordered a 20 piece and basket of fries and got pictured nugget. $27 for what?!
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 4390 W Sam Houston Pkwy N, Houston?
This McDonald's location is open 24 hours every day of the week.
Is the drive-through at this McDonald's open all day?
Yes, the drive-through is open 24/7, every day of the week.
Does this McDonald's offer delivery services?
Yes, delivery is available but the restaurant is closed for delivery service every day. However, curbside pickup, same day delivery, and no-contact delivery are offered.
Can I order McDonald's food using a mobile app?
Yes, you can order using the McDonald's app available for iOS and Android devices.
What payment options are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Where can I find the full menu for this McDonald's location?
The full menu is available at https://www.mcdonalds.com/us/en-us/full-menu.html
Are there any gas stations near McDonald's at 4390 W Sam Houston Pkwy N?
Yes, nearby gas stations include Chevron, Shell, On The Road, and Phillips 66.
Are there other fast food options near this McDonald's?
Yes, nearby fast food options include another McDonald's, James Coney Island, Taco Cabana, and Sonic Drive-In.
What hotels are located near this McDonald's?
Nearby hotels include Four Points By Sheraton and Sheraton Houston West Hotel, convenient for travelers dining at McDonald's.
How can customers benefit from nearby places when visiting this McDonald's?
Customers can fuel up at nearby gas stations like Chevron or Shell before or after their meal, or grab a coffee at nearby Starbucks. Also, visitors staying at nearby hotels can easily access this McDonald's location for dining.