McDonald's

3.7
1580 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4440 North McCarty Street, Houston, TX
77013, United States

Hours

Reviews

3.7
1,580 reviews
5 stars
671
4 stars
304
3 stars
256
2 stars
92
1 star
257

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, especially during night shifts, with instances of rude staff and long wait times.

Food Quality

While some customers enjoyed the food, there were complaints about incorrect orders and poorly prepared items.

Staff Attitude

Mixed feedback on staff friendliness; some employees were praised for being helpful, while others were noted for being rude or indifferent.

Speed of Service

Many reviews highlighted slow service, particularly during busy hours, with long wait times for both dine-in and drive-thru orders.

Cleanliness and Environment

The location was generally described as clean, but some customers noted issues with the atmosphere and service during renovations.
  • NB
    N/A “BIGSLIM”
    Nov 10, 2025
    2.0
    They barley speak English and they rude as hell
  • EE
    Emily
    Nov 3, 2025
    1.0
    Horrible service, There’s no way ONE order of fries should take 30 minutes. Do BETTER !
  • JT
    Jose Trevino
    Oct 25, 2025
    1.0
    They get bad service Friday night
  • MT
    Maki Tes
    Oct 15, 2025
    1.0
    I’m usually a fan of McDonald’s, but my recent visit was really disappointing. The staff whom working night shift seemed uninterested and unfriendly, and it took much longer than usual to get my order. When I asked about the delay, I was met with attitude instead of help. I hope management can work on improving customer service and training the team to treat guests with more respect and care.
  • AR
    ANGEL RODRIGUEZ
    Oct 13, 2025
    5.0
    Nunca acostumbro a poner comentarios en establecimientos y no lo hago por tiempo, pero debo hacerlo en este porque hay una chica que su nombre es América que siempre una sonrisa, es super amable y hace que este McDonald's sea especial.. no hago este comentario con otras intenciones si no de hacerles saber que ella hace que esta sede sea más especial... tienen suerte de tenerla... felicitaciones

Frequently Asked Questions About McDonald's

What are the regular operating hours of this McDonald's location?

This McDonald's in Houston is open 24 hours a day, 7 days a week.

What are the delivery hours for this McDonald's?

Delivery is available daily from 4:15 AM to 3:00 AM at this location.