McDonald's

3.2
2466 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
255 Greens Rd, Houston, TX
77060, United States

Hours

Reviews

3.2
2,466 reviews
5 stars
869
4 stars
374
3 stars
338
2 stars
186
1 star
699

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unhelpful staff, with many experiences highlighting poor customer service and long wait times.

Food Quality

Several reviews mentioned issues with food freshness and incorrect orders, including complaints about raw chicken and cold items.

Cleanliness

Customers noted that the restaurant was often dirty, with complaints about unsanitary conditions and poorly maintained facilities.

Management Issues

Many reviews pointed to poor management practices, including staff arguing in front of customers and a lack of organization.

Overall Experience

Overall, the feedback indicates a consistently negative experience at this location, with many customers expressing a desire to avoid returning.
  • DR
    Dalilah Rasgado
    5 days ago
    1.0
    Horrible they took 10 minutes to attend me at the drive through would talk then tell me to wait. When she finally takes my order she is talking to another employee. If I could put 0 reviews I would.
  • BY
    blake yaw
    6 days ago
    1.0
    Management was terrible. Employees were rude no soap in the bathroom and tables were dirty. I don't enjoy these kind of reviews but everyone was so rude.
  • TL
    Tieu Tri Lim
    Dec 26, 2025
    5.0
    Tôi từ bang Utah lên texas chơi, tôi thấy hamburger cá ở texas rất tươi rất ngon
  • MM
    mhari
    Dec 14, 2025
    1.0
    They'll have you waiting 20 minutes for nuggets cause they forgot about your order
  • PR
    Pamela Rodriguez
    Dec 5, 2025
    1.0
    Rude the lady asked me to do the kiosk.I had already did the kiosk then she wanted to repeat herself again like I was dumb.She was very rude.All I needed to do was pay. Rolling her eyes and being very rude.

Frequently Asked Questions About McDonald's

What are the daily operating hours of this McDonald's location?

This McDonald's in Houston operates from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, extending to midnight on Friday and Saturday.

Does this McDonald's offer drive-through service, and if so, during what hours?

Yes, this location offers drive-through service daily from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.