Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Freshness
While some customers noted fresh food, many others complained about cold, stale, or improperly cooked items.
Management Issues
Several reviews highlighted problems with management, including rude behavior, lack of organization, and failure to address customer complaints.
Cleanliness
Customers expressed concerns about the cleanliness of the restaurant, with reports of dirty tables and unsanitary conditions.
Customer Experience
Overall, many customers had negative experiences, citing a lack of attention to customer needs and poor communication from staff.
EH
Esmeralda Hernandez
3 days ago
5.0
Who doesn’t love McDonald. Bc I love McDonald so much and my kids more
BG
Bichita &GatitoNegro
Nov 16, 2025
1.0
I DO NOT RECO.MEND THIS LOCATION, DUE TO THE HISPANIC EMPLOYEES. THEY REFUSED SERVICE BECAUSE I'VE PLACED MY ORDER IN ENGLISH AND THE PERSON TAKING THE ORDERS BY DRIVE THRU WOULDN'T UNDERSTAND 1 MC RIB MEAL WELL, HOW DO I SAY THAT IN SPANISH BECAUSE I DON'T KNOW. AN EMPLOYEE AT THE WINDOW WANTED ME TO GET OFF TO SHOW THEM WHAT I WANTED, OF COURSE I REFUSED, TOLD HER I'M TOO OLD IS DARK THAT I'M DISABLED AND SHOWED HER THAT I'M ALSO INJURED. THE SPANISH MANAGER REFUSED TO SALE ME MY MC RIB MEAL GAVE ME BACK MY CREDIT CARD, JUST BECAUSE I COMPLAINED THAT THE WORKER KEPT TELLING ME THAT SHE DIDN'T UNDERSTAND, AND HAD ME REPIT OVER AND OVER BUT NEVER TOOK MY ORDER. I ASKED THE MANAGER FOR THEIR NAMES AND SHE GOT FURIOUS. I HAD TO ASK PROBABLY ABOUT A HUNDRED TIMES THEN SHE WROTE SOMETHING I HAVE NO IDEA WHAT IT SAYS BECAUSE OF THE BAD HANDWRITING 🤷 I ASJED FOR THREE NAMES THE ONE TAKING ORDERS THE ONE AT THE WINDOW AND THE TERRIBLE MANAGER THAT CAN'T PERFPRM HER JOB, I MENTIONED TO HER THAT IM A CUSTOMER AND ALL I WANTED WAS TO GET MY MC RIB MEAL BUT SHE REFUSED ME SERVICE FOR NOT SPEAKING SPANISH TO THE EMPLOYEES THE MANAGER WASN'T ABLE TO HOLD A CONVERSATION IN ENGLISH EITHER, AND MOSTLY ALL EMPLOYEES THERE WERE HISPANIC ONLY. THE ONES THAT DIDN'T GET INVOLVED AND GREETED RESPECTFULLY WERE THE MALE EMPLOYEE AND THE ONLY ONE AMERICAN THAT I COULD SEE THERE. NO IDEA HOW LONG I WAS THERE WAITING FOR THE MEAL AND WAS NEVER GIVEN TO ME, AFTER I'VE REQUESTED IT OVER AND OVER TO THREE EMPLOYEES, THE MANAGER AND TWO OTHERS. THE .ANAGER EVEN MADE ME MOVE TO LET OTHER CARS GO BY BUT NEVER GAVE MY MEAL. ONLY THAT UGLY WRITTEN PAPER. IS ONLY RECENTLY THAT THEY HIRE THIS NEW EMPLOYEES, THE QUESTION IS WHO??? AND WHY???
EC
esbeyde campos
Nov 12, 2025
1.0
This place is the worst rude workers no respect for customers
JE
Jorge Escalante
Nov 7, 2025
5.0
Best fast food place
SS
Solid Society
Oct 13, 2025
2.0
I visited tonight! Whoever that lady is at the window was inviting or welcoming! She passed my bag without even looking , nor did she ask if I needed any condiments! I didn't even get a thank you!
What are the daily operating hours of this McDonald's location?
This McDonald's in Houston operates from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, extending to midnight on Friday and Saturday.
Does this McDonald's offer drive-through service, and if so, during what hours?
Yes, this location offers drive-through service daily from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
What delivery options are available at this McDonald's?
Customers can enjoy curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I place an order online for delivery or pickup?
You can order online through the McDonald's delivery website at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on both iOS and Android.
What payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Where is this McDonald's located?
It is located at 255 Greens Rd, Houston, TX 77060, USA.
Are there any nearby restaurants where I can eat before or after visiting McDonald's?
Yes, nearby restaurants include Man Vs Fries, Monterey's Little Mexico, Jack in the Box, Wendy's, and Uncle Tong's Chinese Restaurant, offering a variety of food options.
What nearby shopping centers can I visit around McDonald's at 255 Greens Rd?
You can visit Northgate shopping center and Greenspoint Mall nearby for a shopping experience.
Are there any nearby service locations like banks or medical centers near this McDonald's?
Yes, nearby services include Comerica Bank, Bank of America ATM, Greenspoint Medical Center, and Greenspoint Dental for your banking and medical needs.
Can I find other fast food options near this McDonald's location?
Yes, nearby fast food options include another McDonald's, Jack in the Box, and Wendy's for added variety.