McDonald's

3.6
1802 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2515 Fulton Street, Houston, TX
77009, United States

Hours

Reviews

3.6
1,802 reviews
5 stars
779
4 stars
325
3 stars
271
2 stars
119
1 star
308

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and unresolved complaints.

Food Quality

While some customers praised the freshness and taste of the food, many reported receiving cold or incorrect orders, and some experienced food safety issues.

Hygiene Concerns

Several reviews mentioned unsanitary conditions, including dirty bathrooms and the presence of homeless individuals, which negatively impacted the dining experience.

Location Issues

The location's safety was a concern for many customers, with reports of loitering and panhandling affecting the overall atmosphere.
  • AM
    Aqdas Mohsini
    Jan 1, 2026
    1.0
    The worst Macdonald ever I have visisted in my life Very disappointed with my visit to this location Macdonald . They didn’t have milk at all, which is surprising for such a big chain. This caused a lot of inconvenience, especially for kids or anyone who needs milk with their order. Basic items like milk should always be available. Not a great experience. And also the worst part was non of the employees understand English.
  • AS
    Antonio Soria
    Dec 16, 2025
    5.0
    Freshest food I tasted in a long time
  • SS
    Sol
    Dec 15, 2025
    2.0
    This is the only McDonald’s nearby for this neighborhood. I haven’t had issues with my food or drive-thru, but my real concern is safety! People come up to your cars & tap your window while at the speaker to ask for money. At night they have music playing outside, I guess to deter the people away, but I feel like they should have security outside at least at night. Especially when the drive thru is having slow moments it just feels creepy being in that parking lot.
  • MS
    Mya Spencer
    Nov 25, 2025
    1.0
    Bad customer service manager doesn’t answer employees are rude
  • JD
    Jazaria Denee
    Nov 12, 2025
    1.0
    One of the WORST McDonald’s in Houston ! Them women up there attitudes are snappy as ever, don’t greet people at the door and BARELY even when you in line waiting to be serviced, very rude and nasty when they are speaking and it’s honestly ridiculous everytime I come to this one, just because it’s in a bad neighborhood doesn’t mean the businesses have to be horrible ! need better customer service policies and routine for sure !

Frequently Asked Questions About McDonald's

What are the regular in-store operating hours of McDonald's at 2515 Fulton Street, Houston?

McDonald's at 2515 Fulton Street is open daily from 6:00 AM to 9:00 PM.

When is the drive-thru at this McDonald's location open?

The drive-thru operates daily from 6:00 AM to midnight, except on Fridays and Saturdays when it stays open until 1:00 AM.