McDonald's

3.6
1793 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2515 Fulton Street, Houston, TX
77009, United States

Hours

Reviews

3.6
1,793 reviews
5 stars
776
4 stars
323
3 stars
270
2 stars
118
1 star
306

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, poor service, and rude staff, leading to a negative overall experience.

Food Quality

Several reviews mentioned receiving cold or stale food, incorrect orders, and concerns about food safety.

Hygiene Concerns

There were multiple complaints about cleanliness, including dirty bathrooms and the presence of flies, which raised significant hygiene concerns.

Neighborhood Issues

The location's proximity to homeless individuals and panhandlers was noted as a major discomfort for customers.

Mixed Experiences

While some customers had positive experiences with food quality and service, these were overshadowed by the numerous negative reviews.
  • JD
    Jazaria Denee
    Nov 12, 2025
    1.0
    One of the WORST McDonald’s in Houston ! Them women up there attitudes are snappy as ever, don’t greet people at the door and BARELY even when you in line waiting to be serviced, very rude and nasty when they are speaking and it’s honestly ridiculous everytime I come to this one, just because it’s in a bad neighborhood doesn’t mean the businesses have to be horrible ! need better customer service policies and routine for sure !
  • AT
    Ashley Taylor
    Nov 1, 2025
    1.0
    This is the slowest location they have we have been in the drive through for 20 minutes now im not exaggerating.
  • MM
    Maribel Morales
    Oct 10, 2025
    1.0
    HORRIBLE! THE MANAGERS ARE TERRIBLE AS WELL! I made a mobile order after work tonight to feed my babies and still had to sit in line for 30 minutes and when I finally reached the window they gave me old food. when I told the guy he had an attitude and they were talking a lot of mess. then gave me OLDER fries, broken up and soggy. I took pictures and videos. they refused to make it fresh and lied to my face about making food again after taking the bag for literally a minute.
  • CR
    Cristobal RealMyRobloxiano
    Oct 9, 2025
    1.0
    manager sucks adding unfair rules to the employees like taking their phones away and some employees are taking advantage of the younger ones and having them do all the work and its unfair and the manager does not care pls fire this manager it is not fair for the younger employees and pls remove this taking away phone policy because some of the employees have children and what happens if they call and its an emergancy bad service bad manager if I could give negative -10 stars I would get your act together
  • R
    [RC]Rude1
    Oct 8, 2025
    1.0
    Order through Uber eats and it is took over 1 hour 45 minutes for this store to make a bacon quarter ponder, 2 hot 'n' spicy and a big mac with fries and 2 large teas. If I was the store owner I would replace everyone in here. It shows lack of management and the employees job failure.no straws,no napkins, no ketchup for the very cold fries. Ice in the tea was gone. Sad they didn't even replace these items after taking this long.

Frequently Asked Questions About McDonald's

What are the regular in-store operating hours of McDonald's at 2515 Fulton Street, Houston?

McDonald's at 2515 Fulton Street is open daily from 6:00 AM to 9:00 PM.

When is the drive-thru at this McDonald's location open?

The drive-thru operates daily from 6:00 AM to midnight, except on Fridays and Saturdays when it stays open until 1:00 AM.