McDonald's

3.7
1901 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2503 Almeda-Genoa Road, Houston, TX
77047, United States

Hours

Reviews

3.7
1,901 reviews
5 stars
803
4 stars
406
3 stars
294
2 stars
111
1 star
287

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent mistakes with their orders, including missing items and incorrect food preparation.

Customer Service

Feedback indicates poor customer service, with several reviews highlighting rude staff and unhelpful management.

Food Quality

Customers expressed dissatisfaction with food quality, mentioning issues like stale items, incorrect temperatures, and cleanliness concerns.

Service Speed

While some customers noted fast service, many others complained about long wait times and slow service during peak hours.

Cleanliness

Several reviews pointed out cleanliness issues, including dirty tables and unsanitary conditions in food preparation areas.
  • RR
    Rock N Rolla
    Oct 26, 2025
    1.0
    What's up with you guys, you often make mistakes in my order but this time you're unforgivable. My order took a long time to be ready and when I got home and started eating one of the burgers it came half-baked... that's right, with only half the bread.
  • MZ
    Michael Zhang
    Oct 19, 2025
    1.0
    Highk dont ever come to this place. Someone took a bite out of my chicken nugget. The cheeseburgers super dry, the deluxe chicken sandwich was soggy. I felt sick after eating it🤢 (Ps Ryan Trahan if ur seeing this pls for yr own health don’t risk coming to this McDonald’s luv ur vids btw)
  • AS
    Areli Sosa
    Oct 13, 2025
    1.0
    Just ordered 2 big breakfasts on the way to the hospital so mom isn’t hungry at the ER waiting for hours- No hash-browns, no syrup, no utensils, no napkins. Very disappointing.
  • SH
    Scott Hearn
    Sep 26, 2025
    1.0
    This location has EVERY Excuse why they can't do their JOB
  • RF
    Rosa Fuentes
    Sep 16, 2025
    1.0
    Ayer pasé por la noche en el comedor y fue desagradable un mal servicio no tenían bebidas y el cajero de mal humor 😒

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours every day of the week.

Is the McDonald's drive-thru service available 24/7?

Yes, the drive-thru is open 24 hours every day.