Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,366 reviews
5 stars
503
4 stars
242
3 stars
199
2 stars
86
1 star
336
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Order Accuracy
Many customers reported frequent issues with incorrect orders, missing items, and failure to accommodate modifications.
Cleanliness
While some customers noted cleanliness in the parking lot and dining area, others reported unsanitary conditions and poor hygiene among staff.
Food Quality
Several reviews mentioned issues with food quality, including cold items, incorrect preparation, and unappetizing meals.
Accessibility
Customers expressed frustration with the drive-thru service, including being asked to pull forward unnecessarily and being denied service without a vehicle.
- TMTexas Made4 days ago1.0The WORSE location in the area!!! No matter what TIME or DATE I come inside to pick up a order,NO ONE is at the front register. They were all huddled up in the back. I always have to say "EXCUSE ME...CAN I GET SOME HELP PLEASE". Not everyone goes through the drive through so attention needs to be in both areas when possible. This time though I came in for myself to grab a online order. Of course no one up front,order just THERE for anyone to GRAB and take off l🤦🏾♀️Will avoid this location for now on.
- AWALEX WHITE6 days ago3.0Mcdonald's what can I say it is what it is?
- AJAmybeth JacobsNov 10, 20255.0With the app you can get a large caramel iced coffee for $1 or sometimes I get the $1 large fry, I'm poor & usually those are good, occasionally lame & occasionally great. I always go at night & use the drive through so can't rate the atmosphere inside. Employees are always friendly.
- JKJustin KilmanNov 9, 20255.0Always satisfied with the service and food quality 😋
- DHDave HarveyOct 28, 20251.0Was ignored at the counter for 8 minutes until I started calling out "OH, Miss", and then had to call out 8 times before someone came over, acting as though I was inconveniencing them. 6 someones need to find a job unrelated to customer service.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 2727 Bay Area Blvd?
McDonald's at 2727 Bay Area Blvd is open 24 hours a day, every day of the week.
Does this McDonald's location offer delivery service?
Yes, delivery service is available 24/7 from 4:00 AM to 3:59 AM daily.
Can I use the drive-thru at any time?
Yes, the drive-thru is open 24 hours a day, 7 days a week.
What types of payment does this McDonald's location accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What pickup and delivery services does McDonald's offer here?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery.
Is it possible to order McDonald's food through a mobile app?
Yes, you can order using the McDonald's App available on both Apple App Store and Google Play Store.
What types of food services does this McDonald's provide?
This McDonald's offers drive-thru, mobile ordering, McDelivery, gift cards, mobile offers, and WiFi.
What nearby places can I visit before or after dining at McDonald's?
Nearby places include Redbox kiosk for rentals, Tommy's Restaurant & Oyster Bar for seafood, and Denny's diner for additional dining options.
Are there any educational or community locations near McDonald's?
Yes, University of Houston Clear Lake and UHCL Early Childhood Education center are nearby educational facilities you might visit.
What services can I find in the vicinity of this McDonald's?
Nearby you can find financial services like AMOCO Federal Credit Union and Edward Jones financial advisors, as well as healthcare providers including Space Center Family Dentistry and Houston Institute of Dermatology.