McDonald's

3.8
2230 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1819 W Mount Houston Rd, Houston, TX
77038, United States

Hours

Reviews

3.8
2,230 reviews
5 stars
987
4 stars
468
3 stars
334
2 stars
143
1 star
298

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, particularly in the drive-thru.

Customer Service

Feedback on customer service was mixed; some praised individual employees while others reported rude or unhelpful staff.

Speed of Service

Numerous reviews highlighted slow service, especially in the drive-thru and during peak hours.

Food Quality

Several customers complained about food quality, including cold fries, undercooked meat, and incorrect items.

Cleanliness

Some customers noted that the location was clean and well-maintained, while others reported unsanitary conditions.
  • DC
    Daniel Cruz
    6 days ago
    1.0
    I got mcchickens they were okay can’t go wrong really with it, only thing the lady who brought my food was visibly in pain, shame on the manager that is willing to put an employee through the curbside delivery knowing she can barely walk, every step looked like she was in pain. Shame on you, take care of your employees. I’m giving her effort a 5 star.
  • AA
    Alexandra Carrillo (Alex)
    Nov 24, 2025
    4.0
    Buen lugar para ir con la familia y niños .
  • JG
    John-Alan Gourdine
    Nov 21, 2025
    2.0
    They canceled my online order, and moved glacial when I went inside. But hey, it's McDonald's....
  • MG
    Michael glass
    Nov 9, 2025
    1.0
    I don't like McDonald's. I have been boycotting them for years. They don't cater to people that work the night shift. When I was working night shift, I would get off work at 7:00am I wanted something for dinner, the said they only served breakfast, I don't want breakfast for dinner, so I walked over to Burger King and they made me a burgar, and I've never eaten McDonald's again.
  • MG
    Michael Glass
    Nov 9, 2025
    1.0
    I don't like McDonald's. I have been boycotting them for years. They don't cater to people that work the night shift. When I was working night shift, I would get off work at 7:00am I wanted something for dinner, the said they only served breakfast, I don't want breakfast for dinner, so I walked over to Burger King and they made me a burgar, and I've never eaten McDonald's again.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 1819 W Mount Houston Rd, Houston?

McDonald's at 1819 W Mount Houston Rd is open 24 hours a day, every day of the week.

Does this McDonald's location offer delivery and curbside pickup options?

Yes, this McDonald's offers delivery, curbside pickup, same-day delivery, and no-contact delivery services.