Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.8
2,217 reviews
5 stars
979
4 stars
466
3 stars
333
2 stars
143
1 star
296
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees received praise for friendliness, while others were reported as rude or unhelpful.
Order Accuracy
Frequent complaints about incorrect orders and missing items, particularly in drive-thru and mobile orders.
Food Quality
Inconsistent food quality; some customers enjoyed their meals while others reported cold or poorly prepared food.
Speed of Service
Many customers experienced slow service, especially during busy hours, with long wait times reported in drive-thru and for mobile orders.
Cleanliness
Some customers noted cleanliness in the restaurant, while others reported dirty restrooms and dining areas.
- JGJohn-Alan Gourdine3 days ago2.0They canceled my online order, and moved glacial when I went inside. But hey, it's McDonald's....
- MGMichael glassNov 9, 20251.0I don't like McDonald's. I have been boycotting them for years. They don't cater to people that work the night shift. When I was working night shift, I would get off work at 7:00am I wanted something for dinner, the said they only served breakfast, I don't want breakfast for dinner, so I walked over to Burger King and they made me a burgar, and I've never eaten McDonald's again.
- DHDarianna HenriquezNov 9, 20251.0Whoever is working now it just suck they used to get my orders right all the time now for the last 3 days just straight up horrible no sauce I asked diet coke gave me regular coke just horrible and they need to teach their crew members to listen clearly
- IIIncognitokiloNov 8, 20253.0Nice place, decent staff, but they always mess something up on my order.
- SSShyannOct 30, 20255.0This review is for Jackie ! He had great customer service 10/10. Jackie was very friendly, positive, respectful, and brightened up my night. I usually drive here in here at night time, however they claim to be closed or just don’t offer the same customer service. This was a very refreshing fast food experience, GIVE JACKIE A RAISE!
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 1819 W Mount Houston Rd, Houston?
McDonald's at 1819 W Mount Houston Rd is open 24 hours a day, every day of the week.
Does this McDonald's location offer delivery and curbside pickup options?
Yes, this McDonald's offers delivery, curbside pickup, same-day delivery, and no-contact delivery services.
Is there a drive-thru available at this McDonald's and what are its hours?
Yes, this McDonald's has a drive-thru that operates 24 hours a day, seven days a week.
Which payment methods are accepted at this McDonald's location?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Can I order McDonald's food through a mobile app?
Yes, you can order using the McDonald's App available on iOS and Android, or use their online order link.
What services does this McDonald's location provide?
This location offers drive-thru service, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
Are there any nearby fast food restaurants near McDonald's at 1819 W Mount Houston Rd?
Nearby fast food options include Burger King, Popeyes® Louisiana Kitchen, and Jack in the Box, convenient if you're exploring dining choices in the area.
What nearby services can I find near McDonald's on W Mount Houston Rd?
Nearby you'll find Advance Auto Parts for car needs, Walgreens for pharmacy and convenience items, and UPS Access Point locations for courier services.
Are there nearby recreational or entertainment venues around this McDonald's?
Yes, the Scorpion Nite Club is nearby if you're interested in nightlife, and Redbox offers DVD rentals for entertainment.
Does McDonald's at this location offer a rewards program?
Yes, McDonald's offers the MyMcDonald's Rewards program where you can earn points for free food.