Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
2,897 reviews
5 stars
1,076
4 stars
535
3 stars
397
2 stars
180
1 star
709
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rudeness from staff and long wait times.
Food Quality
Customers frequently reported issues with food quality, including cold and stale items, incorrect orders, and unsanitary conditions.
Cleanliness
Several reviews mentioned cleanliness issues, particularly with the drinks machine and restrooms.
Order Accuracy
Many customers experienced problems with incorrect orders and missing items, leading to frustration.
- OSOmar Silguero3 days ago1.0This location took the longest for order to be ready apart from that the food was poorly prepared cold fries soggy burger and not to mention the infestation of roches coming out of the walls disgusting if I could rate lower I would have !!
- HNHector Nava5 days ago1.0For the last couple of weeks at night either they are only taking online orders. Their debit machine is down. They aren’t taking any codes from the app. They’re only taking cash. It’s always something at this location at night time. Can we get upper management to look into this?
- ARAlma R Ramir3zDec 20, 20251.0Did an online order this morning. As soon as she came on the speaker order she gave this vibe as rude. Sure enough a Very rude lady at the window. No customers but yet she looked like she didn’t want to attend customers. Not one smile not a friendly voice.
- KGKevin GallegosDec 20, 20251.0Avoid on a friday night. The wait time was 35 minutes on drive through. I know it was 35 because of a youtube video i watched while i waited. The only realson I stayed this long was because I put a mobile order in and had already paid for it. Without exaggeration I saw at least 10 cars get out of line simply to leave. This location is likely understaffed or poorly managed.
- DRD. RogersDec 15, 20251.0Horrible. I came for breakfast and was reminded why I haven't been to a McDonald's in so many years. The kiosk ordering sucks. The god-awful pop music was WAY too loud. The coffee used to be pretty good but tastes nasty now. Update: I followed the link provided and entered all the info. I hit submit and got a 404 page not found error. What a joke.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 185 West Rd, Houston?
This McDonald's location is open 24 hours every day of the week.
Does this McDonald's offer delivery service?
Yes, McDonald's offers delivery service 24/7, including same-day and no-contact delivery options.
Is there a drive-thru available at this McDonald's?
Yes, the drive-thru is open 24 hours a day, every day.
What payment methods does McDonald's accept at this location?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Can I order McDonald's food using a mobile app?
Yes, you can order through the McDonald's app available on both iOS and Android, or via their online delivery link.
What services are provided at this McDonald's location?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where is McDonald's located in Houston?
It is located at 185 West Rd, Houston, TX 77037, USA.
Which nearby fast food restaurants are close to this McDonald's?
Nearby fast food options include Long John Silver's, A&W Restaurants, Chick-fil-A, and Raising Cane's.
Are there any nearby attractions or parks near this McDonald's?
Yes, splashtown in Spring, TX is a nearby water and amusement park you might enjoy before or after your visit.
What other amenities or services are nearby that customers might find useful?
Nearby points of interest include the Aldine Athletic Stadium for sports events, Shell gas station for fueling, and Hertz Local Edition for car rentals.