Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
2,115 reviews
5 stars
789
4 stars
425
3 stars
305
2 stars
141
1 star
455
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unprofessional behavior from staff, with many experiences highlighting a lack of basic customer service skills.
Speed of Service
Many reviews indicated that the service was extremely slow, with long wait times for both drive-thru and in-store orders, often exceeding 20 minutes.
Order Accuracy
A significant number of customers experienced issues with incorrect orders, missing items, or poorly prepared food.
Cleanliness
While some customers noted cleanliness, others reported dirty tables and unsanitary conditions, particularly in the play area.
Management Issues
Several reviews pointed to poor management practices, including disrespectful treatment of employees and customers, leading to a negative atmosphere.
- NMNefertiti Murillo2 days ago1.020 minutes waiting my food
- MVMagda “mayaV72” Vazquez3 days ago5.0I just love their fries and coffee. Greatly friendly staff.
- BHBRENDA HERNANDEZNov 5, 20251.0Drive thru takes like 30 minutes every single time I come here, came inside and the workers are just a mess. There’s enough workers its just like chaotic.
- JWJermaine WillisOct 19, 20253.0Everything was ok and what I'm going to complain about is partially my fault. I didn't get some items in my to go order that I was supposed to but I should have checked before I left so
- EPERVINSON PEREZOct 13, 20251.0I went to pick up my order, and the young man working there was completely disrespectful. Instead of handling things professionally, he spoke rudely and told me to leave the store, even though there were still people inside. If he had spoken to me with respect, I would’ve understood without any problem — but his attitude was uncalled for and very unprofessional. That’s not how you treat customers. McDonald’s really needs to train their staff better.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's Houston at 17970 FM 529?
McDonald's is open 24 hours every day of the week.
During what hours is delivery available at this McDonald's location?
Delivery is available Monday through Thursday and Sunday from 5:00 AM to 10:30 PM, and Friday and Saturday from 5:00 AM to 11:30 PM.
Is there drive-through service available at this McDonald's location?
Yes, the drive-through is open 24 hours, 7 days a week.
What payment options does McDonald's accept at this location?
Accepted payment methods include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Can I order McDonald's food using a mobile app?
Yes, you can use the McDonald's App available on both Apple App Store and Google Play Store for mobile ordering and offers.
What services are offered at the McDonald's located at 17970 FM 529?
This location offers drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi services.
Which nearby places can help me find McDonald's or plan activities around my visit?
Nearby places include Spec's Barker Cypress (liquor store), CVS Pharmacy, Coin Cloud Bitcoin ATM, and Planet Fitness gym, which you might visit before or after dining at McDonald's.
Are there other fast food options near this McDonald's location?
Yes, Burger King is a nearby fast food and burger restaurant you can find close by.
Can I find grocery or liquor stores near McDonald's at 17970 FM 529?
Yes, Spec's Wines, Spirits & Finer Foods and Specs Barker Cypress liquor store are nearby for shopping needs.
Is there a pharmacy or healthcare service near this McDonald's?
Nearby you can find CVS Pharmacy, CVS Beauty for beauty and spa, MD CYPRESS - Dr Tran medical office, Cypress Family Eyecare, and Walmart which also offers pharmacy services.