McDonald's

3.6
2003 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
17250 FM 249, Houston, TX
77064, United States

Hours

Reviews

3.6
2,003 reviews
5 stars
815
4 stars
370
3 stars
316
2 stars
124
1 star
378

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service is inconsistent, with reports of rudeness and poor attitude from staff, particularly during evening hours.

Food Quality

Food quality is often criticized, with complaints about cold, poorly prepared items and missing components in orders.

Cleanliness

While some customers noted cleanliness, others reported unsanitary conditions and a need for better maintenance.

Speed of Service

Service speed is frequently mentioned as slow, especially during busy times, leading to long wait times for customers.
  • PP
    Patty
    Jan 4, 2026
    1.0
    Both burger were wrong. One didn't have the lettuce, tomatoes or cheese on it. The other didn't have the bacon ,lettuce or tomatoes or cheese. Tried calling they don't answer the phone was not driving back there in traffic. Worst McDonald's I have ever been to.
  • GM
    Gabby Mejia
    Jan 4, 2026
    1.0
    Everytime I come to this McDonald’s this ppl put me on the curbside pick up everyone else gets there food before I do mindyou I’m only picking up 2 happy meals
  • EE
    EarlJay0.o
    Dec 22, 2025
    1.0
    The guy who took my order was nice. The lady at the window I had to remind her to put the sauce I paid for in the bag after she said everything was in the bag. The burger was badly prepped and honestly had a bad taste. My stomach actually kinda hurts after eating half so I just threw it out. The fries were cold and half empty. Usually going to McDonald’s my standards are low but man this was just horrible. if I wouldn’t have paid cash I would be getting my money back. Do not go to this McDonald’s during evening hours. Usually the day time people do a great job but this service was just unacceptable. Waste of time and money.
  • RR
    R
    Dec 21, 2025
    5.0
    DiXiE is back! My rating is based especially on Miss DiXiE, but also on several other very hardworking and humble ladies. I've been a customer at this McDonald's for years, and you should know that some of the cashiers don't even greet you and act like they want to chase you away, as if they hate their job. It's a shame for them, and I want to clarify that not all of them are like that. I had stopped going there for that reason. However, not everything in life is bad; we've seen that DiXiE has returned, a truly excellent employee, efficient, helpful, with a wonderful personality, always smiling and friendly, always attentive to customers, and always going the extra mile. Her charisma should be rewarded and recognized. DiXiEmakes a difference and she will reap blessings not only at this McDonald's; Valuing people like DiXiE is a sign of wisdom. We, the customers, observe and know a lot about your employees. People like DiXiE are the reason businesses are blessed by God. Greetings, blessings and a thousand thanks to DiXiE for her service. FIVE STARS 5.
  • SG
    Sonia Guerra
    Dec 9, 2025
    2.0
    I take my granddaughter here to the playground they have here at this McDonald's. I just wish they would keep it more sanitized and clean. The cashier is always on her phone priority was her phone first then my order. Stays on the corner of the wall by the register so she will use her phone before she gets to me to take my order. Also that little corner is so the camera won't look directly on her while she's using her phone. While my granddaughter is waiting to go to playground. I am just patient enough to let her finish her phone call. So I can order. I always take my daughter on Fridays after her school. Same things happens every Friday very disappointed. I don't think it'll change any.

Frequently Asked Questions About McDonald's

What are the hours of operation for McDonald's at 17250 FM 249, Houston, TX?

McDonald's is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, McDonald's offers drive-thru service 24/7 at this location.