Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customer service is inconsistent, with reports of rudeness and poor attitude from staff, particularly during evening hours.
Food Quality
Food quality is often criticized, with complaints about cold, poorly prepared items and missing components in orders.
Cleanliness
While some customers noted cleanliness, others reported unsanitary conditions and a need for better maintenance.
Speed of Service
Service speed is frequently mentioned as slow, especially during busy times, leading to long wait times for customers.
PP
Patty
Jan 4, 2026
1.0
Both burger were wrong. One didn't have the lettuce, tomatoes or cheese on it. The other didn't have the bacon ,lettuce or tomatoes or cheese. Tried calling they don't answer the phone was not driving back there in traffic. Worst McDonald's I have ever been to.
GM
Gabby Mejia
Jan 4, 2026
1.0
Everytime I come to this McDonald’s this ppl put me on the curbside pick up everyone else gets there food before I do mindyou I’m only picking up 2 happy meals
EE
EarlJay0.o
Dec 22, 2025
1.0
The guy who took my order was nice. The lady at the window I had to remind her to put the sauce I paid for in the bag after she said everything was in the bag. The burger was badly prepped and honestly had a bad taste. My stomach actually kinda hurts after eating half so I just threw it out. The fries were cold and half empty. Usually going to McDonald’s my standards are low but man this was just horrible. if I wouldn’t have paid cash I would be getting my money back. Do not go to this McDonald’s during evening hours. Usually the day time people do a great job but this service was just unacceptable. Waste of time and money.
RR
R
Dec 21, 2025
5.0
DiXiE is back!
My rating is based especially on Miss DiXiE, but also on several other very hardworking and humble ladies.
I've been a customer at this McDonald's for years, and you should know that some of the cashiers don't even greet you and act like they want to chase you away, as if they hate their job. It's a shame for them, and I want to clarify that not all of them are like that. I had stopped going there for that reason. However, not everything in life is bad; we've seen that DiXiE has returned, a truly excellent employee, efficient, helpful, with a wonderful personality, always smiling and friendly, always attentive to customers, and always going the extra mile. Her charisma should be rewarded and recognized. DiXiEmakes a difference and she will reap blessings not only at this McDonald's; Valuing people like DiXiE is a sign of wisdom. We, the customers, observe and know a lot about your employees. People like DiXiE are the reason businesses are blessed by God. Greetings, blessings and a thousand thanks to DiXiE for her service. FIVE STARS 5.
SG
Sonia Guerra
Dec 9, 2025
2.0
I take my granddaughter here to the playground they have here at this McDonald's. I just wish they would keep it more sanitized and clean. The cashier is always on her phone priority was her phone first then my order. Stays on the corner of the wall by the register so she will use her phone before she gets to me to take my order. Also that little corner is so the camera won't look directly on her while she's using her phone. While my granddaughter is waiting to go to playground. I am just patient enough to let her finish her phone call. So I can order. I always take my daughter on Fridays after her school. Same things happens every Friday very disappointed. I don't think it'll change any.
What are the hours of operation for McDonald's at 17250 FM 249, Houston, TX?
McDonald's is open 24 hours a day, 7 days a week.
Does this McDonald's location offer drive-thru service?
Yes, McDonald's offers drive-thru service 24/7 at this location.
Can I order delivery from this McDonald's and what are the delivery hours?
Yes, delivery is available 24/7 for this McDonald's.
What payment methods are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
How can I order food from this McDonald's online or via an app?
You can order via the McDonald's App available on iOS and Android, or through the online ordering URLs provided.
Does McDonald's at this location provide any special services?
Yes, they offer DriveThru, GiftCards, McDelivery, MobileOffers, MobileOrdering, and WiFi services.
What are some nearby dining options around this McDonald's?
Nearby dining options include Sweet Tomatoes (buffet and salad bar), Dimassi's Mediterranean Buffet, Pizza Hut, Baker St. Pub & Grill, The Juicy Crab, Cinnabon, and Boudreaux's II LLC Willowbrook.
Are there any nearby financial services close to this McDonald's?
Yes, Wells Fargo Bank is nearby if you need banking services.
Where can I find nearby health and wellness services near this McDonald's?
Nearby health services include Vision Source Willowbrook (optometrist and eye care), Miracle-Ear Willowbrook (audiologist), and Parallel Wellness Center (mental health counseling).
What other local services can I find near McDonald's at 17250 FM 249?
Nearby services include Family Thrift Center (clothing and discount store), JP Tailor (appliance repair), Photo Ready Salon (beauty and hair salon), RushMyPassport in FedEx Office (passport services), and secure point ATM LLC.