McDonald's

3.7
1979 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1736 Wirt Rd, Houston, TX
77055, United States

Hours

Reviews

3.7
1,979 reviews
5 stars
890
4 stars
382
3 stars
286
2 stars
108
1 star
313

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including rude staff and long wait times for orders.

Order Accuracy

Many reviews highlighted consistent problems with incorrect orders and missing items.

Food Quality

Several customers complained about the quality of food, particularly stale fries and improperly prepared items.

Positive Staff Experiences

Some customers praised specific staff members for their friendliness and helpfulness, indicating that there are positive interactions amidst the negative feedback.

Cleanliness

While some customers noted cleanliness, others reported dirty conditions, suggesting inconsistency in maintenance.
  • OJ
    Omid Jan
    Dec 23, 2025
    1.0
    My friend and I waited for about half an hour inside McDonald's to get our food. When we asked if there was someone to take our food, the McDonald's staff rudely and rudely told us that we had to order online and pay online in the machine there. We said we didn't have cash, but they wouldn't accept it and we had to go to King Burger. Asmat Ullah Sediqi
  • AA
    ang
    Dec 20, 2025
    1.0
    Placed a mobile order and added a caramel frappe, the item was available on the app at this location. At the window they told me they didn’t have frappes so I asked can I have that refunded, because it is an extra charge. The boy said he doesn’t know about that. How can you not edit my check and refund it? I’m going to call and make a report to the manager. Literally stealing from me is crazy.
  • MP
    Masque of Perfection
    Dec 18, 2025
    5.0
    The manager lady is beautiful w/her bunbun, she’s always so nice if I happen to have a fit. You kno who u are 😊 - masque
  • SG
    Stephania Gracián
    Dec 10, 2025
    1.0
    This McDonald’s runs like the lights are on but nobody’s driving the spaceship. I tried to redeem a clearly labeled free large fry reward, and the staff just stood there blinking at the screen. They kept saying “it’s not letting me” and even asked if it was for points… while we were literally holding the phone right in front of them showing “FREE LARGE FRY.” When they finally handed over the fries, they were stale, like they’d been waiting for someone else’s disappointment. We went back through for two McDoubles: one with only ketchup and cheese, the other with extra onions. Somehow, through a level of logic that defies physics, they dumped the extra onions onto the one that was supposed to have none. If confusion was an ingredient, they serve it in every order.
  • LP
    Livin Po3m
    Dec 1, 2025
    4.0
    Food was great but I had no silverware for my pancakes

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 1736 Wirt Rd, Houston?

McDonald's is open from 5:00 AM to 12:00 AM Monday through Thursday, 5:00 AM to 1:00 AM on Friday and Saturday, and 6:00 AM to 12:00 AM on Sunday.

What are the delivery hours for McDonald's at this location?

Delivery is available from 5:00 AM to 10:30 PM Monday through Thursday and Sunday, and from 5:00 AM to 11:30 PM on Friday and Saturday.