Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers expressed dissatisfaction with the food quality, citing issues like cold meals and incorrect orders.
Customer Service
There are numerous complaints about rude and inattentive staff, with some customers reporting poor experiences with management.
Cleanliness
While some reviews praised the cleanliness of the location, others reported dirty tables and unsanitary conditions in the restrooms.
Speed of Service
Customers noted inconsistent service speed, with some experiencing long wait times while others praised quick service.
TS
Tiffany Smith
4 days ago
5.0
This is hands down the best location in Houston. The food is always fresh and tastes GOOD. I've NEVER had a bad experience or bad food here. This is what all locations should model after. Whoever is in charge of making this location be this great needs recognition!
TK
Tim Kan
6 days ago
1.0
The lobby and restroom was clean but the customer service was very poor. they had plenty of staff but no one paid attention or urgency for the lobby customers. i waited over 10 mins for only a small orange juice and watched customers after me receive their MEALS. i walked out without my order. the older lady (green shirt, glasses) that took my order in the front looked like she did not want to be there, at all.
GO
Gods Blessed one
Dec 31, 2025
1.0
Already closed at 7 new years eve but door says they aren't suppose to close till 11pm
QQ
QueenEbonySkincare
Dec 30, 2025
5.0
Food is always fresh and delicious
TD
Tracie Dixon-Dominguez
Dec 24, 2025
1.0
McDonald's food is starting to suck it's not like it was when back in the day when it first started was number one now the food taste like old tough and a meat pads doesn't even seem real The customer service represented and managers has gotten a raise they making good money but they treat the customers like crap they rude they disrespectful and they act like they pay for the napkins they keep them behind the counter and issue them to you one maybe two at a time I'm stop eating at McDonald's and I'm telling everyone that I know stop eating at McDonald's The food is not good and the grease ain't good and the fries have bacteria in them Take a McDonald's burger put it in your refrigerator and leave it there for 24 hours and see how it look matter of fact leave it in there for a week and see how it look McDonald's burgers does not spoil mold because it has so much fake food in it it's not even real but their feeding us will kill us later but we keep eating because we're too lazy to fix our own food