McDonald's

3.5
1243 reviews
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Business Details

1920 Wilcrest, Houston, TX
77046, United States
(713) 952-7322
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1920 Wilcrest, Houston, TX
77046, United States

Hours

Reviews

3.5
1,243 reviews
5 stars
499
4 stars
234
3 stars
187
2 stars
74
1 star
249

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, long wait times, and staff being inattentive or rude, particularly during late hours.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food being served.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, particularly in the bathrooms and overall dining area.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific staff members for their friendliness and good service.

Food Quality

While some customers enjoyed fresh and well-prepared food, others complained about cold or poorly made items.
  • CC
    Clyde Chaney
    4 days ago
    5.0
    I've come here a couple of times in the morning and the service is always good and timely. The coffee is always hot and served with a smile.
  • JW
    Janie Williams
    Nov 12, 2025
    1.0
    Please hire people who know what sugar and Splenda …Especially if they’re handling the orders, not knowing how to speak English makes it difficult. Also please hire people who have friendly faces.
  • GT
    Grendl Tucker
    Nov 8, 2025
    3.0
    Today was frustrating. First, the app was working until I tried to complete payment. I know i have enough in my accounts, but three times, with different banks, and all had some problem completing the transaction. So I just went to the drive thru and paid more for my three items than I would have using the app. Probably going to be a while before I visit any location again. The app did not make things better.
  • AS
    Avery Schomer
    Nov 5, 2025
    1.0
    Closed early…
  • BT
    Brian To
    Oct 21, 2025
    1.0
    Whoever is working oct 20th at 11pm at the drive thru is straight up either blind or ignoring the cars at the windows. We spent a solid five minutes, waving down and yelling to get their attention but they were too busy on their phone. They made a mistake on an order and chose to ignore us.
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Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 1920 Wilcrest, Houston, TX?

The McDonald's at 1920 Wilcrest is open Monday through Thursday from 5:30 AM to midnight, Friday and Saturday from 5:30 AM to 1:00 AM, and Sunday from 6:00 AM to midnight.

Does this McDonald's location offer drive-thru services and what are the drive-thru hours?

Yes, this McDonald's has a drive-thru open Monday through Thursday from 5:30 AM to midnight, Friday and Saturday from 5:30 AM to 1:00 AM, and Sunday from 6:00 AM to midnight.