Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
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Numerous customers reported slow service, incorrect orders, and rude staff, leading to a frustrating experience.
Food Quality
While some customers enjoyed fresh and hot food, others received cold or incorrect items, indicating inconsistency in food quality.
Cleanliness Concerns
Several reviews highlighted unclean dining areas, including sticky tables and the presence of insects, which detracted from the overall experience.
Customer Experience
Many customers expressed dissatisfaction with the lack of communication and assistance from staff, contributing to a negative dining experience.
CS
Crystal Saldana
3 days ago
1.0
this is by far the worse customer service . a man that was working at the front on friday January 9th at 3:30-4pm was either mad for going to work, having a bad day or something because his customer service was BAD. I’ll rather drive to another location before stopping here again. all because i placed an online order for my daughter getting out of elementary school so she can eat and dad took her to pick up the order and because i wasn’t there physically it was problem and on top of it he didn’t give my daughter her small drink. WOW DO BETTEE
RR
Rio
Dec 30, 2025
1.0
The service is so hostile and aggressive here. Especially, the guy with glasses and long hair that works the window.
RH
Ryan Hattenbach
Dec 28, 2025
5.0
Excellent service
CF
Chan Fiona
Dec 21, 2025
1.0
I am writing to formally raise a complaint regarding the service provided by Ms. Liana L. during our visit today.
We placed three orders at 9:25 a.m. At 9:30 a.m., we received only two orders, and one order was missing. At 9:40 a.m., my son asked Ms. Liana L. about the status of the missing order, and she told us to wait a moment. By 9:45 a.m., the missing order number was still not showing on the screen.
We followed up again, but Ms. Liana L. was not helpful in resolving the issue or providing clear information. At 9:55 a.m., we approached the manager, who confirmed that the order was still in the system, but it appeared that one of our orders had been skipped by someone.
We were disappointed with the lack of assistance and communication from Ms. Liana L., which caused unnecessary delay and inconvenience.
We hope this matter can be reviewed to help improve service quality in the future.
Thank you for your attention to this matter.
JG
Jonattan Gollarza
Nov 9, 2025
1.0
Muy mal servicio en esta tienda, hay unos chicos latinos que se creen los dueños de la Tienda maltratando a un veterano mayor moreno. Sr tuvo que pedir dos veces que lo atendieran. Y aparte de eso ha tenido de mala gana, yo luego le dije a la chica que me regalara un vasito para poder tomar un poco de gaseosa que estamos trabajando y me dijo que no podía que si quería refresco, tenía que comprar lo que me podía dar un vaso para agua, pero que no podía tocar las gaseosas. Esto es una franquicia, esto no es un restaurante propio de ellos no deben de ponerse así con los Driver por eso es que los Driver hacen lo que hacen con las tiendas por la mala actitud de las personas que están atendiendoen cualquier restaurante que tú llegues y se retrasen con tu con tu pedido, te ofrecen una bebida o un refrigerio para esperar en disculpa al tiempo perdido, acá me dijeron que tenía que pagar mal actitud mal actitud de estas personas 0% de recomendado
What are the regular business hours for McDonald's at 2022 Yale Street, Houston?
McDonald's at 2022 Yale Street is open from 5:00 AM to 11:00 PM every day of the week.
Does this McDonald's location offer delivery services, and what are the delivery hours?
Yes, McDonald's offers delivery service daily from 5:00 AM to 11:30 PM, with extended hours until 2:30 AM on Fridays and Saturdays.
Is there a drive-thru available at this McDonald's, and what are the drive-thru hours?
Yes, there is a drive-thru open daily from 5:00 AM to midnight, extending to 4:00 AM on Fridays and Saturdays.
What types of payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services does McDonald's at 2022 Yale Street provide?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi access.
Can I order McDonald's food through a mobile app or online?
Yes, you can order via the McDonald's App available on iOS and Android or online through the delivery URL.
What nearby dining options are available around McDonald's on Yale Street?
Nearby dining options include Quiznos sandwich shop, Yale St Grill American restaurant and diner, Subway sandwich shop, and Dunkin' coffee and donut shop.
Are there any nearby places to shop or explore after visiting McDonald's at 2022 Yale Street?
Yes, nearby shopping includes Lovejoy's Antiques & Collectibles, The Kitty Bodega pet store, Goodwill Industries thrift store, and Redbox rental kiosks.
What nearby health and wellness facilities are close to this McDonald's location?
Nearby health services include Houston Eye Doctor - The Heights, Richard Ullman optometrist, Yale Eye Center, Dentist Tree Of The Heights, and The Joint Chiropractic.
Is there WiFi available at this McDonald's, and does it have a drive-thru for quick service?
Yes, McDonald's offers WiFi and has a drive-thru to provide quick and convenient service.