McDonald's

3.6
1229 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2022 Yale Street, Houston, TX
77008, United States

Hours

Reviews

3.6
1,229 reviews
5 stars
516
4 stars
234
3 stars
186
2 stars
78
1 star
215

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, incorrect orders, and rude staff, leading to a negative perception of customer service.

Cleanliness

Many reviews highlighted issues with cleanliness, including dirty dining areas and restrooms, as well as reports of bugs.

Food Quality

While some customers enjoyed the food, there were numerous complaints about cold or stale items, and missing components in orders.

Parking and Accessibility

The parking lot was noted to be congested, and some customers experienced difficulties accessing the restaurant due to locked doors.

Positive Staff Interactions

Despite the overall negative feedback, a few customers praised specific staff members for their friendliness and helpfulness.
  • SJ
    Steve James
    6 days ago
    5.0
    Delicious food, quick service.
  • BS
    Brittney S
    Nov 13, 2025
    1.0
    SLOW SERVICE! OMG! It's late and their drive thru is packed! Their awkward drive thru doesn't make it any better. On top of that, there was a homeless guy literally in the middle of the parking lot walking like a zombie. I'm going to avoid this location.
  • JG
    Jonattan Gollarza
    Nov 9, 2025
    1.0
    Muy mal servicio en esta tienda, hay unos chicos latinos que se creen los dueños de la Tienda maltratando a un veterano mayor moreno. Sr tuvo que pedir dos veces que lo atendieran. Y aparte de eso ha tenido de mala gana, yo luego le dije a la chica que me regalara un vasito para poder tomar un poco de gaseosa que estamos trabajando y me dijo que no podía que si quería refresco, tenía que comprar lo que me podía dar un vaso para agua, pero que no podía tocar las gaseosas. Esto es una franquicia, esto no es un restaurante propio de ellos no deben de ponerse así con los Driver por eso es que los Driver hacen lo que hacen con las tiendas por la mala actitud de las personas que están atendiendoen cualquier restaurante que tú llegues y se retrasen con tu con tu pedido, te ofrecen una bebida o un refrigerio para esperar en disculpa al tiempo perdido, acá me dijeron que tenía que pagar mal actitud mal actitud de estas personas 0% de recomendado
  • WW
    Wiley
    Oct 29, 2025
    1.0
    Literally the WORST McDonald’s I’ve ever been to. They will forget at least one burger/sandwich, if not it’s your fries and drink. It’s absolutely insane how horrible they are…. And you’ll also wait forever and when you need to go inside to get your missing item, sometimes the doors are locked in the middle of the day! Fun! I’ll drive to the main st location from now on, this was my last straw.
  • GC
    Gregston Chu
    Oct 27, 2025
    2.0
    sub par McDonald’s. ordered on the app and went in to pick up. the staff was reasonably nice. the dining area very dirty. most of the tables were sticky or had spilt drinks on them. I’d probably only go through the drive through but the line was long and backed up. decent amount of parking spots but it gets blocked with the long drive through line.

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 2022 Yale Street, Houston?

McDonald's at 2022 Yale Street is open from 5:00 AM to 11:00 PM every day of the week.

Does this McDonald's location offer delivery services, and what are the delivery hours?

Yes, McDonald's offers delivery service daily from 5:00 AM to 11:30 PM, with extended hours until 2:30 AM on Fridays and Saturdays.