Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews highlighted issues with food quality, such as cold items, incorrect orders, and unsatisfactory taste.
Staff Behavior
Several customers noted unprofessional behavior from staff, including indifference and lack of training.
Cleanliness
Multiple reviews mentioned dirty conditions in the restaurant, particularly in the dining area and play area.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their excellent service and highlighted a few positive experiences.
BC
Bridget Chang
5 days ago
1.0
Super slow. 10 pieces chicken nuggets take more than 20 mins in drive through
RT
Rob Townsend
Nov 12, 2025
5.0
Quick service
SR
Sam Rangel
Nov 12, 2025
5.0
Great 10 out of 10
MA
Mohammad Ad
Nov 9, 2025
2.0
Kind of slow service and some employees be ignoring you literally and intentionally! The major priority is giving to the drive thru service and the dine in is not really well operated sometimes you just be standing in front of the register they do see you and none so bothered until you have to be more obvious for them by just getting louder
CC
Clairence “Da Potter's Clai” Collins
Oct 26, 2025
5.0
Excellent service. Great food! Love everyone! That's there. They do everything according to how it's supposed to be done. This is the best McDonald's in Houston
What are the regular operating hours of McDonald's on weekdays?
McDonald's is open Monday through Thursday from 5:00 AM to midnight, and Friday from 5:00 AM to 1:00 AM.
When is McDonald's delivery service available during the week?
Delivery service is available Monday through Thursday from 5:00 AM to 10:30 PM, Friday and Saturday from 5:00 AM to 11:30 PM, and Sunday from 6:00 AM to 10:30 PM.
Does this McDonald's location have a drive-through, and what are its hours?
Yes, the McDonald's at 1303 Gessner Road has a drive-through open Monday to Thursday from 5:00 AM to midnight, Friday and Saturday from 5:00 AM to 1:00 AM, and Sunday from 6:00 AM to midnight.
What payment methods does McDonald's accept?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What ordering and pickup options are available at this McDonald's?
Customers can use curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Where is this McDonald's located?
The McDonald's is located at 1303 Gessner Road, Houston, TX 77055, USA.
How can customers place orders for pickup or delivery?
Customers can place orders online at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on iOS and Android.
What nearby restaurants can customers visit before or after McDonald's?
Nearby restaurants include Wendy's, Taco Bell, El Pulgarcito Tipico Restaurante, Viet Subs, and Tortilleria La Salmantina, offering a variety of dining options from fast food to Latin American cuisine.
Are there any convenient nearby services or shops to visit around McDonald's?
Yes, nearby you will find Redbox for rentals, Metro by T-Mobile for mobile services, and Sherwin-Williams for hardware and building supplies.
What nearby attractions or community places can enhance a visit to this McDonald's?
Fair Haven United Methodist Church and English Oaks, a historical building, are nearby and can be visited before or after enjoying a meal at McDonald's.