Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
2,373 reviews
5 stars
1,002
4 stars
449
3 stars
303
2 stars
149
1 star
470
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, poor service, and incorrect orders, indicating a significant decline in service quality.
Cleanliness
The restaurant was often described as dirty, with reports of unclean dining areas and restrooms, contributing to a negative dining experience.
Atmosphere
Many reviews mentioned the presence of homeless individuals inside and outside the restaurant, creating an uncomfortable environment for customers.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold or poorly prepared items, such as old fries and incorrect orders.
Staff Behavior
Customer service was inconsistent, with some staff being friendly and helpful, while others were reported as rude and unprofessional.
- AJAnna Jordan2 days ago5.0So good! Da, da, da, da DA! I'm lovin' it!
- ASAngie SidersJan 1, 20261.0McDonald’s as a whole has gone down hill but this is by far the slowest, worst service, filthiest of them all. I’ve been here twice as watched a huge team move so slowly with zero leadership or urgency. Lobby full of people waiting, no warm greetings, just awful. There are far better places to spend your money. Skip this location and or McDonald’s in general.
- TCTash ChungDec 31, 20252.0They will tell you they don't have pennies and won't give you your penny change. Just imagine how many people they do that to on a daily basis. And the food taste like it was cooked in old oil.
- MGMichelle GreyDec 8, 20251.0Between yesterday and today I AM OVER THIS LOCATIONS LACK OF SERVICE. I spent half an hour waiting in curbside last night just to have to go inside and repeat my order numerous times in order to receive my food. Now, it’s about to be another half hour of me sitting and waiting pulled up in the drive thru lane like I was asked to do with no order in sight. To top it off, my order is extremely small and simple! This location used to have better service but it has DRASTICALLY GONE DOWN HILL!!!!
- NMNick MaloneDec 7, 20251.0Possibly the worst McDonalds in the entire world. It is literally a homeless shelter and the smell inside reflects it. Last night I ordered one McChicken and waited 45 minutes before I had to leave without it. AVOID AT ALL COSTS
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 1302 Westheimer, Houston?
McDonald's at 1302 Westheimer is open daily from 5:30 AM to 11:00 PM, except on Sundays when it opens at 7:00 AM.
When is the McDonald's drive-thru service available?
The drive-thru is open every day from 5:30 AM to 11:00 PM, with Sunday opening at 7:00 AM.
What delivery services does McDonald's offer at this location?
This McDonald's offers curbside pickup, delivery including same-day and no-contact delivery options.
How can I order food from this McDonald's online?
You can place an order online via their delivery URL or through the McDonald's App available in both the Apple App Store and Google Play Store.
What payment methods are accepted at McDonald's 1302 Westheimer?
They accept various payment options including American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Are there any mobile apps to help with ordering at McDonald's?
Yes, you can order through the McDonald's App available for iOS and Android devices for a convenient mobile ordering experience.
Does McDonald's 1302 Westheimer offer WiFi and mobile offers?
Yes, this location provides free WiFi and offers mobile deals and offers to customers.
What nearby places can I visit around McDonald's at 1302 Westheimer?
Near McDonald's you can find attractions such as Global African Diaspora Awards, Redbox rental kiosks, Present Company bar, The Hair Shop beauty salon, and Royal Oak Bar and Grill among others.
What dining options are available close to McDonald's?
Nearby dining options include Pizza Hut for pizza, Emporio Brazilian Cafe for Brazilian cuisine and cafe experience, Sweetgreen for salads and health-focused food, and Nidda Thai Cuisine for Thai food.
What services or shops are located near McDonald's that customers might visit?
Near McDonald's there are various stores and services such as NP. Korea Shop (beauty and spa), StrainX Dispensary, LSF Milano mens clothing store, Label Houston clothing store, and several jewelry and watch stores including Ace Watch Estate Watch & Jewelry Buyers Inc.