Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,291 reviews
5 stars
538
4 stars
270
3 stars
186
2 stars
74
1 star
223
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with reports of rude staff, unprofessional behavior from management, and frequent order mistakes.
Food Quality
Several customers reported issues with food quality, including cold items, incorrect orders, and even moldy food.
Order Accuracy
A significant number of reviews mentioned problems with order accuracy, including missing items and incorrect modifications.
Cleanliness
There were complaints about the cleanliness of the dining area and play area, with some customers noting it was not well-maintained.
Speed of Service
Customers experienced long wait times for their orders, both in the drive-thru and inside the restaurant.
- AMAlex Manoj2 days ago1.0One waiter was very rude and had a terrible terrible attitude (this waiter was black woman who had dark eyeliner and Afro hair in the payment area)
- DRDa RazDec 24, 20254.0Good fries like always. Cashier not very friendly, just not talkative at all.
- EEEBKJUSTODec 21, 20255.0Pull up to Mickey D’s
- HAHeber AlanisDec 15, 20253.0Worst service ever had
- TTTDec 7, 20251.0The food here gave me diarrhea! Never eating here again!
Frequently Asked Questions About McDonald's
What are the regular dining hours for McDonald's at 13255 Jones Rd, Houston?
McDonald's is open daily from 5:00 AM to 11:00 PM.
What are the delivery hours for this McDonald's location?
Delivery is available Monday to Thursday and Sunday from 5:00 AM to 10:30 PM, and Friday to Saturday from 5:00 AM to 11:30 PM.
Can I use the drive-thru at McDonald's late at night?
Yes, the drive-thru is open from 5:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
What services does McDonald's at 13255 Jones Rd offer?
They offer DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is there a way to order online or via an app for this McDonald's?
Yes, you can order via the McDonald's App available on Apple and Android or through their delivery website.
What is the address and contact number of this McDonald's?
The address is 13255 Jones Rd, Houston, TX 77070, and the phone number is +1 281-890-5386.
Are there any nearby restaurants or entertainment venues around this McDonald's?
Yes, nearby places include The Ranch Bar + Kitchen (dive bar), Cre Ape Shun (Asian restaurant and cafe), Koji's Ramen Bistro (Japanese restaurant), The Office Live Venue (dance club), and Escape Now - Escape Room and Games (entertainment venue).
Where can I go for beauty or spa services near McDonald's at 13255 Jones Rd?
Nearby beauty and spa options include EV Nails and Spa, TN Nails, and Gabriela Salon.
What other food options are available close to McDonald's at 13255 Jones Rd?
You can try Del Pueblo Mexican Restaurant, Yannis Greek Taverna, Opa Greek Taverna, Kitsune Sushi and Hibachi, and The Texas BBQ Lab, all nearby.