McDonald's

3.6
2098 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
12614 Tomball Pky, Houston, TX
77086, United States

Hours

Reviews

3.6
2,098 reviews
5 stars
874
4 stars
406
3 stars
298
2 stars
144
1 star
376

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and rude staff interactions.

Food Quality

While some customers enjoyed the food, there were complaints about cold items and incorrect orders.

Management Concerns

Several reviews highlighted issues with management, including rudeness and poor handling of customer complaints.

Inconsistency

Customers noted a lack of consistency in service and food quality, with experiences varying widely between visits.
  • KS
    Kenny Serrano
    Jan 5, 2026
    1.0
    During rush hours they always say they have no Frappes available. Plus they gave me a cheeseburger with no meat when I asked for it plain.
  • LH
    Law Help
    Dec 29, 2025
    1.0
    It shouldn't take 25 minutes and asking three different people to get my order
  • JL
    Joanne Lopez
    Dec 16, 2025
    1.0
    Extremely terrible service.Having to wait on the side window and they forget about you so you have to get out of your car is extremely insane.
  • MW
    M I K K A W
    Dec 14, 2025
    1.0
    Extremely rude to my relative as she was trying to pick up a DoorDash order.
  • CB
    Courtney Bradley
    Dec 9, 2025
    1.0
    Manager is very rude and lies for no reason. She needs to be replaced immediately. It is her job to answer questions when a customer ask her and she refuse to answer simple questions

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's on weekdays?

McDonald's is open 24 hours from Monday to Thursday, and on Friday and Saturday with no closing hours. On Sunday, it operates from 12:00 AM to 11:59 PM.

What time does the drive-thru open at McDonald's?

The drive-thru operates 24/7 every day of the week.