McDonald's

3.7
3641 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
11825 Bellaire Boulevard, Houston, TX
77083, United States

Hours

Reviews

3.7
3,641 reviews
5 stars
1,557
4 stars
749
3 stars
563
2 stars
231
1 star
541

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers feeling disrespected and ignored.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and poor attention to detail when fulfilling requests.

Service Speed

Customers frequently complained about slow service, particularly during busy hours, leading to long wait times.

Food Quality

Several reviews mentioned that the food was often cold, old, or of poor quality, with specific complaints about items like fries and fish sandwiches.

Cleanliness

While some customers noted cleanliness in certain areas, others reported a messy environment and inadequate maintenance.
  • DD
    Daniela Diaz
    1 day ago
    1.0
    If I could give it a star I would do it terrible attention and service
  • OT
    Oscar Teran
    3 days ago
    1.0
    It is a shame when you go to. McDonald's try to order your food and you are encountered with someone who does not understand what you're talking about. And then you when you request a manager, she's the most rudest person in the world. And refuse to give you her name and she also does not want us to give the store manager name as well. I don't think this is McDonald's standards. And then when I asked the guy, who is giving out the food. He was the other one that refused to open the window. I will show you the video.
  • MC
    Mirna Colindres
    Nov 16, 2025
    1.0
    Yo era clients de este Mac Donal todos los domingo y miércoles pero el día de hoy tanto 2 empleados como la manager son unos arrogantes el café me salio con borraja de café y pedi que me lo cambiaran y me ignoro y después les volví ha decir y la manager de turno 8:30 am en este momento me dijo que no era su problema y lo tire ha la basura y me dijeron que no me lo darian pero una señora mayor que dentro pregunto que pasaba le explique y ella me dio no es lo que cuesta si no la atención que le dan al cliente uno va con su dinero no ha pedir
  • BB
    Brie
    Oct 30, 2025
    1.0
    Me and my friend walked into McDonald's and ordered on the kiosk. Once we went up to the register to pay the manager asked my friend if were ok with them changing it to to go because students arent allowed to sit inside, so when my friend said ok the manager mugged at me then walked off and disregarded our order. After continuing to stand for 5 minutes at the register, a worker finally came up rudely saying they cant service us unless we order to go, and so we told them we agreed earlier but they walked off ignoring us. As i handed her the money she snatched it out my hand completely missing the change then got mad when she didnt find it, so i try to give it to her and she snatches it out of my hand. Once we get our food they ignored me as i stood trying to get pancake syrup for at least a good 10 minutes. All this and I still remained respectful saying please and thank you while also a bit offended. This business seems to be ran by hispanics and as 2 black girls we felt discriminated after they said nothing to the other 2 hispanic boys sitting down.
  • JM
    Jael Medina
    Oct 24, 2025
    1.0
    No tienen buena actitud te hacen cara tan de mañana como que uno le viene a pedir y les gritan y ya a pasado más de una vez

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 11825 Bellaire Boulevard?

McDonald's at 11825 Bellaire Boulevard is open daily from 6:00 AM to 11:00 PM.

Does this McDonald's location offer drive-thru service and what are its hours?

Yes, this McDonald's offers drive-thru service with hours from 6:00 AM to 11:00 PM every day.