Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently noted that service was fast, especially during busy lunch hours.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, leading to customer dissatisfaction.
Food Quality
Feedback varied on food quality, with some praising fresh items while others complained about cold or poorly prepared food.
Customer Service
Customer service experiences were mixed; some staff were described as friendly and helpful, while others were reported as rude or unprofessional.
Cleanliness
Several reviews mentioned cleanliness issues, particularly with the bathrooms and dining area.
EZ
Erick Zuniga
5 days ago
5.0
Es El Mejor restaurante de Houston.El restaurante es valiente, alegro,y amabe.El servicio es bueno y no necisitas esperar mucho.Pedi 10 nuggets de pollo.Yo recomiendo el mcfurry porque es muy Bien,pero yo les sugiero el fish fillet porque el pescado y queso no es una Buena combinacion.
That will be a free adult stranger things meal thank you.
DG
Diego Gaspar
5 days ago
5.0
The food was great. The $5 Spicy McChicken meal was fresh and the taste was great. The service was also on point. They came quick with the food, It was a wait of max 10 mins. The restaurant was clean, well managed, and affordable. I definitely recommend others to come and visit.
SQ
sayleen Quinn
Nov 17, 2025
1.0
Why do they always take their sweet time with Mobil orders why can’t y’all be like chick fill a you order and getting their your food is literary waiting just to be given to you why do they always start making the dam order right wen you get their what’s their problem what’s the whole dam point for doing Mobil orders online if you can order a dam hour ahead of time and they still don’t have your food ready ???
AP
America Partyrentals
Nov 15, 2025
1.0
Very bad costumer service from the store manager, I waited 21 mins to get my order and when I approached to the manager she answered me very rude telling me that she was doing what she can.
Will not come back here again.
If you come here, be prepared to wait for your order at least 15 mins or more.
KG
Ka'Nia Glass
Nov 2, 2025
1.0
No matter the time of day I have had an issue at this location almost every visit. between the line always being literally wrapped around the building and the food usually not right its ridiculous at this location. I've never really liked McDonalds food but loved working there and because I know how things are suppose to be run its very frustrating to come here and things are done wrong from the drive thru lack of speed to the quality of the food and or accuracy of the order. Todays issue was a ripped $20. Not missing a piece just ripped and they "couldn't accept it." In my days working fast food you put a piece of tape on it as long as its whole and you move on. I went to the little york location with the same $20 and there was no issue with it. I will not be returning to this location.
What are the operating hours of this McDonald's location?
This McDonald's is open 24 hours a day, 7 days a week.
Does this McDonald's offer delivery services?
Yes, delivery is available 24/7 at this location.
Is there a drive-through available at this McDonald's?
Yes, the drive-through is open 24 hours every day.
Which payment methods can I use at this McDonald's?
You can pay with American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Can I order food from McDonald's using a mobile app?
Yes, you can order using the McDonald's App available on iOS and Android.
What types of services does this McDonald's provide?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where is this McDonald's located?
This McDonald's is located at 12350 Eastex Fwy, Houston, TX 77039, USA.
What nearby places can I visit before or after dining at McDonald's?
Nearby places include Shell gas station, Rose's Barber Shop, and the Social Security Administration office for your convenience.
Are there any nearby restaurants close to this McDonald's?
Yes, nearby restaurants include Taco Real, Hartz Chicken Buffet, and Taco Bell, which you might want to try as alternatives or after your McDonald's visit.
What local entertainment options are near this McDonald's?
You can enjoy nearby venues like De Joint Comedy Club and Dance Til Dawn, perfect for entertainment before or after your meal.