Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,854 reviews
5 stars
789
4 stars
321
3 stars
249
2 stars
125
1 star
370
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported poor service, including rude staff, slow response times, and frequent order mistakes.
Food Quality
Inconsistent food quality was noted, with some customers receiving cold or improperly prepared items, while others praised the freshness of their meals.
Cleanliness
Several reviews mentioned unsanitary conditions in the dining area and restrooms, impacting the overall dining experience.
Customer Experience
Customers expressed dissatisfaction with the overall dining experience, citing issues such as long wait times, unwelcoming staff, and feelings of disrespect.
Positive Experiences
Despite the negative feedback, some customers reported positive experiences with friendly service and fresh food.
- MOMonica OrellanaNov 14, 20251.0Pedimos 2 cafes helados y otras cosas mas , cuando me terminé el cafe miré que había una papa adentro del cafe🤧💔.
- MOMimi OliveNov 12, 20252.0They stay putting someone who doesn't speak English in the front. But wanna deny you a job because you don't speak English. Make that make sense. This is America,and y'all don't speak English, but want someone to speak Spanish. The manager got mad cuz I told her that she needs to be in the front with these non-English speakers or have them in the back.
- RLRashad LauderdaleNov 2, 20251.0Supposed to open at 6am. It’s 6:30 doors still locked.
- LLL LNov 1, 20252.0The person working the window asked to see my receipt and then gave me the wrong order.
- EREXPERT REVIEWERNov 1, 20252.0The person working the window asked to see my receipt and then gave me the wrong order.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 11311 Fondren Rd, Houston?
This McDonald's location is open from 5:00 AM to 1:00 AM Monday through Wednesday and Sunday, and 24 hours from Thursday through Saturday.
Does this McDonald's offer delivery services?
Yes, McDonald's offers delivery every day, 24 hours a day.
Can I use a drive-thru at McDonald's and what are the hours?
Yes, the drive-thru is available daily. Hours are 5:00 AM to 1:00 AM on Monday-Wednesday and Sunday; and 24 hours on Thursday through Saturday.
What are the payment options available at this McDonald's?
You can pay using American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What services does this McDonald's offer?
This location offers Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
How can I order food from this McDonald's online?
You can order online through McDonald's official delivery URL or via the McDonald's mobile app available on iOS and Android.
Are there other dining options near McDonald's at 11311 Fondren Rd?
Yes, nearby you can find Latin American dining at Katrachitas Comida Hondureña, Salvadoran food at Pupuseria Maribel, Mexican cuisine at Teotihuacan Mexican Cafe', and Chinese cuisine at Rice Bowl.
Where can I find pharmacies and convenience stores near this McDonald's?
Walgreens is nearby and offers pharmacy and convenience store services.
What are some local entertainment and music venues close to McDonald's?
Reggae Warehouse Music is a nearby venue that offers dance club and music entertainment.
If I need financial services near McDonald's, where should I go?
You can visit RockItCoin Bitcoin ATM, Rockitcoin financial services and currency exchange, or use the LibertyX Bitcoin ATM all located nearby.