Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,869 reviews
5 stars
799
4 stars
320
3 stars
248
2 stars
128
1 star
374
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous reviews highlighted poor customer service, including rude staff and long wait times.
Order Accuracy
Many customers reported receiving incorrect orders or missing items, leading to frustration.
Food Quality
While some customers praised the freshness of the food, others complained about cold or poorly prepared items.
Cleanliness
Several reviews mentioned unsanitary conditions in the dining area and restrooms.
Language Barriers
Customers expressed concerns about language barriers affecting service and order accuracy.
- JJJean Johnson6 days ago1.0How miserable and cheap do y’all have to be for me to pay $4 and y’all can’t even give me half a scoop of Oreo. And let me guess: y’all going to ignore yet another complaint and not do anything about it, right?
- CBCristina Balderas6 days ago5.0Great customer service
- RGRenee' GJan 3, 20265.0Everything was good, especially the fries.
- PPPRECIUZDec 19, 20252.0Regular McDonald's
- RPrubi patinoDec 2, 20251.0I just went thru drive thru and I order their new item the new grinch meal and I keep repeating myself that I wanted the smoothie instead the coke and they charger me both I went up talking the so called manager and for my money back he did ask if i wanted else I told him no and he told me he could put my Money back on a card I paid with cash I have to repeat myself 3 time telling him no I paid with cash I want cash not a card I don’t understand how he going to pay me Back on my card it was very frustrating
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 11311 Fondren Rd, Houston?
This McDonald's location is open from 5:00 AM to 1:00 AM Monday through Wednesday and Sunday, and 24 hours from Thursday through Saturday.
Does this McDonald's offer delivery services?
Yes, McDonald's offers delivery every day, 24 hours a day.
Can I use a drive-thru at McDonald's and what are the hours?
Yes, the drive-thru is available daily. Hours are 5:00 AM to 1:00 AM on Monday-Wednesday and Sunday; and 24 hours on Thursday through Saturday.
What are the payment options available at this McDonald's?
You can pay using American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What services does this McDonald's offer?
This location offers Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
How can I order food from this McDonald's online?
You can order online through McDonald's official delivery URL or via the McDonald's mobile app available on iOS and Android.
Are there other dining options near McDonald's at 11311 Fondren Rd?
Yes, nearby you can find Latin American dining at Katrachitas Comida Hondureña, Salvadoran food at Pupuseria Maribel, Mexican cuisine at Teotihuacan Mexican Cafe', and Chinese cuisine at Rice Bowl.
Where can I find pharmacies and convenience stores near this McDonald's?
Walgreens is nearby and offers pharmacy and convenience store services.
What are some local entertainment and music venues close to McDonald's?
Reggae Warehouse Music is a nearby venue that offers dance club and music entertainment.
If I need financial services near McDonald's, where should I go?
You can visit RockItCoin Bitcoin ATM, Rockitcoin financial services and currency exchange, or use the LibertyX Bitcoin ATM all located nearby.