McDonald's

3.7
1496 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
11323 Fuqua Street, Houston, TX
77089, United States

Hours

Reviews

3.7
1,496 reviews
5 stars
617
4 stars
309
3 stars
264
2 stars
91
1 star
215

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, leading to a negative dining experience.

Order Accuracy

Frequent complaints about incorrect orders and missing items, with some customers expressing frustration over having to repeat their orders multiple times.

Food Quality

Mixed reviews on food quality, with some customers receiving cold or poorly prepared items, while others praised the freshness of their meals.

Cleanliness

Reports of cleanliness issues, including dirty floors and unsanitary conditions in the restroom.

Staff Attitude

Several reviews highlighted a lack of friendliness and respect from employees, impacting overall customer satisfaction.
  • JG
    Jerry Garza
    Nov 16, 2025
    5.0
    Loved it
  • LR
    Lillian Rodenbaugh
    Oct 30, 2025
    1.0
    Service here is the worst do not go there
  • AA
    Auroraa
    Sep 27, 2025
    5.0
    There's no clutter.
  • OO
    Ohsurehuh
    Sep 18, 2025
    1.0
    Amazing! The manager that was there tonight on 9/18/25 at 8:30 pm is very amazing ! Very sweet and I hate this location honestly!
  • AB
    Alisa Balusek
    Sep 13, 2025
    1.0
    Manager at 5:30am didn’t listen to my order. When I came up to the window she didn’t repeat my order nor had it on the screen for me to look to make sure it’s correct after I paid for my order, got my food, looked in the bag and was missing one order. She assumed that I didn’t need an extra order and then chose to go on and make me have to pay for her mistake. When it is only a dollar option. Bad customer service

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's is open daily from 5:00 AM to 11:00 PM.

When is the drive-through service available at this McDonald's?

The drive-through is open every day from 5:00 AM until 11:00 PM.