Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
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Numerous reviews highlighted poor customer service, including rude staff, long wait times, and frequent order mistakes.
Cleanliness
Customers reported dirty dining areas and unsanitary conditions, with many mentioning dirty tables and unclean facilities.
Food Quality
Several reviews noted issues with food quality, including cold items, incorrect orders, and unsatisfactory preparation.
Management Issues
Feedback indicated problems with management, including unprofessional behavior and lack of support for staff and customers.
KC
karmen Cee
1 day ago
1.0
Came in for a quick coffee and big boy they have worming the register with glasses literally told me to hold on since he was so busy on his phone smh ... this happened about 4:50 pm on 1/11 if upper management would like to confirm footage since you guys have cameras ... should really get rid of useless staff like that
ET
Eugene Tornow
3 days ago
2.0
During lunchtime and they weren't even busy, sending everybody in the drive thru to park and wait. All I ordered was a black coffee, a SINGULAR MEDIUM BLACK COFFEE and they immediately send me to wait as well. How the heck are you not able to handle the simplest of orders in a timely manner?
YM
Yellowstone Inc. music
Dec 14, 2025
1.0
Why why the buns hard hard crunchy come on let them kid's work in there messy up every thing I was hungry too and the chocolate shake had too much chocolate in it around 5 pm that shift need a refund
RF
Ricardo Flores
Dec 13, 2025
4.0
They were overwhelm in the rush hour around 10 am, some tables were dirty, I was patient waiting for my food, restaurant looks it has been remodel, looks nice, food was the same as another McDonald's
JP
Jose Perez
Dec 4, 2025
1.0
I only come to this location because its the closest. Bad service, the manager always has an attitude and is rude to her employees and customers. Some employees must be either dumb or not trained properly. They can't even get a simple coffee correct. You would think when you tell them how much cream and sugar you want they would put it in your coffee. Nope, I got a black coffee. They mess up orders almost all of the time. I always have to check the bags to make sure they put everything in and they still get upset when you call them out on it. Terrible service
What are the regular business hours of McDonald's at 11695 Gulf Freeway, Houston, TX?
McDonald's is open 24 hours a day, every day of the week at this location.
When is the delivery service available at this McDonald's?
Delivery is available daily from 4:30 AM to 3:30 AM the next day.
Is the drive-thru at this McDonald's location open 24 hours?
Yes, the drive-thru is open 24/7 every day of the week.
What delivery and pickup services does McDonald's at 11695 Gulf Freeway offer?
They offer curbside pickup, delivery, same day delivery, and no-contact delivery services.
What payment options are accepted at this McDonald's?
Accepted payments include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's has a drive-thru.
How can I order food from McDonald's at Gulf Freeway online?
You can order online via their delivery website or the McDonald's App available on Apple App Store and Google Play Store.
What nearby places can I visit along with McDonald's at 11695 Gulf Freeway?
Nearby places include Redbox for video rentals, Buddy's Home Furnishings for furniture, and Island Suites Hobby Airport for accommodations.
Are there automotive services near McDonald's at this location?
Yes, nearby automotive services include Durrett Motor Company, Champion Toyota Gulf Freeway, Auto Exam Certified Car Sales, and several car dealers and repair shops.
Is there a convenient place to rent a car near McDonald's at 11695 Gulf Freeway?
Yes, Enterprise Rent-A-Car is located nearby for convenient car rental services.