Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
2,385 reviews
5 stars
908
4 stars
440
3 stars
379
2 stars
190
1 star
468
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Many reviews highlighted unsanitary conditions, including dirty tables and poor food handling practices.
Food Quality
Customers frequently complained about cold, stale, or incorrectly prepared food, with some reporting food poisoning.
Management Issues
Several reviews mentioned unprofessional behavior from management, including rudeness and lack of accountability.
Customer Experience
Overall, the customer experience was negatively impacted by understaffing, poor communication, and lack of attention to customer needs.
- JTJustin Torres1 day ago1.0Worst place ever to eat don’t come here always gets the order wrong every time and takes a whole hour this is not a “fast food” place
- JJJesse4 days ago1.0Never answer there phone and order is always made wrong
- AQAbood Al qutNov 10, 20251.020 minutes to get your food in the drive through, so be ready
- CCCarlosOct 30, 20251.0Ordered 3 Sausage Mcmuffins and a large coffee and got 1 monopoly sticker, like really y'all don't know what y'all doing!!
- EPElizabeth PerdomoOct 23, 20251.0El servicio fue faltan pase hagarranrrando para llevar y ni siquiera preguntan si será todo en qué mente dar 2 bolsitas de azúcar para un café iba ha pedir más y me dicen pase ala siguiente ventana y ni siquiera pregunta será todo me quedé con la palabra en la boca y todavía le dije iba ha ordenar más no pasé agarrando los cafés y ni ala siguiente ventana si no tienen ganas de trabajar no vayan. Para atender mal ala gente quedensen en sus casa mejor
Frequently Asked Questions About McDonald's
What are the regular business hours of McDonald's at 11695 Gulf Freeway, Houston, TX?
McDonald's is open 24 hours a day, every day of the week at this location.
When is the delivery service available at this McDonald's?
Delivery is available daily from 4:30 AM to 3:30 AM the next day.
Is the drive-thru at this McDonald's location open 24 hours?
Yes, the drive-thru is open 24/7 every day of the week.
What delivery and pickup services does McDonald's at 11695 Gulf Freeway offer?
They offer curbside pickup, delivery, same day delivery, and no-contact delivery services.
What payment options are accepted at this McDonald's?
Accepted payments include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's has a drive-thru.
How can I order food from McDonald's at Gulf Freeway online?
You can order online via their delivery website or the McDonald's App available on Apple App Store and Google Play Store.
What nearby places can I visit along with McDonald's at 11695 Gulf Freeway?
Nearby places include Redbox for video rentals, Buddy's Home Furnishings for furniture, and Island Suites Hobby Airport for accommodations.
Are there automotive services near McDonald's at this location?
Yes, nearby automotive services include Durrett Motor Company, Champion Toyota Gulf Freeway, Auto Exam Certified Car Sales, and several car dealers and repair shops.
Is there a convenient place to rent a car near McDonald's at 11695 Gulf Freeway?
Yes, Enterprise Rent-A-Car is located nearby for convenient car rental services.