Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Feedback on customer service is mixed; some customers report friendly and attentive staff, while others describe rude and unprofessional behavior.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and confusion during the ordering process.
Food Quality
Several reviews mention cold or undercooked food, with complaints about cleanliness and food safety.
Cleanliness
The restaurant's cleanliness is frequently criticized, with reports of dirty dining areas and play areas.
Value for Money
Some customers appreciate the value for money, especially for kids' meals, while others feel the quality does not justify the price.
UP
USCDA PR
Nov 6, 2025
4.0
Excellent services
JS
JERRY (Jerry Lee Hines Senior)
Nov 6, 2025
5.0
Thank you for a great food service! I'm Jerry Lee Hines Senior of Jerry Hines SR TV YouTube channel!
AR
Adrian Rosales
Oct 16, 2025
5.0
My grandbabies love to play here. Get a lot of food for a small price.
DJ
Dionne J
Oct 13, 2025
1.0
Pulled up at 2:40am. Melissa says they have already transitioned over to Breakfast. Thats the most absurd thing in the world. It seems lazy and intentional.
I asked her for a corporate number ans she says "Google" and closed her window on me lol. Wow.
AA
Ana Aguilar
Oct 2, 2025
5.0
Went and got my ordered and I guess it had been cancelled, the young girl the morning manager she was very nice and sweet took care of my order for me. Wish I knew her name people like her is what makes GREAT customer service!