McDonald's

3.8
1500 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
14270 Gulf Freeway, Houston, TX
77034, United States

Hours

Reviews

3.8
1,500 reviews
5 stars
696
4 stars
301
3 stars
211
2 stars
75
1 star
217

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect or incomplete orders, leading to frustration.

Customer Service

Service quality varied significantly, with some reviews highlighting friendly staff while others noted rudeness and poor handling of complaints.

Cleanliness

While some customers praised the cleanliness of the location, others reported unsanitary conditions, particularly in the restrooms.

Speed of Service

The drive-thru service was frequently criticized for being slow, with long wait times reported by multiple customers.

Food Quality

Feedback on food quality was mixed, with some enjoying fresh items while others complained about old or improperly prepared food.
  • JC
    Jesús Rolando Valdez Castillo
    Jan 3, 2026
    1.0
    Está feo porque les pides algo y hacen lo opuesto
  • BH
    Bobbi Marie Heisley
    Jan 3, 2026
    1.0
    They need to be more attentive at the drive through. Repeated our order 4 times because I had a feeling they didn't get it right and I was correct. Look in your bag before you leave.
  • NO
    Nick Ott
    Dec 31, 2025
    1.0
    If I could give this place a negative star I would. Pulled up at 9:42 with other people in the drive thru just for them to tell me when I got to the speaker that they’re closed. I said how, it’s 9:42. Got no response. Guess they just decided on their own to close when they feel like it. Bad business
  • WZ
    Walter Zuniga
    Dec 30, 2025
    1.0
    Bueno
  • PM
    PJ M
    Dec 28, 2025
    1.0
    Starting to get sick of this place. Constantly messing up my orders, today I got a coffee and for some reason yall said you were out. The problem is that nobody offered me a refund, or any alternative, you lot say I have to get a refund through the app for points, the app says it literally can't get anything wrong and everything is on the store so who is going to fix the damn problem because nobody did shit.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 14270 Gulf Freeway, Houston?

McDonald's at 14270 Gulf Freeway is open daily from 5:00 AM to 11:00 PM.

When is the drive-thru service available at this McDonald's location?

Drive-thru service operates daily from 5:00 AM to midnight, except on Fridays and Saturdays when it extends to 1:00 AM.