McDonald's

3.9
1010 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
14450 Memorial Dr, Houston, TX
77079, United States

Hours

Reviews

3.9
1,010 reviews
5 stars
495
4 stars
200
3 stars
142
2 stars
64
1 star
109

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and inconsistent service quality, with some staff displaying poor attitudes.

Food Quality

Many reviews mentioned that the food was often not fresh, with complaints about cold items and poorly prepared meals.

Positive Staff Interactions

Despite the issues, several customers praised specific employees for their friendliness and helpfulness, particularly mentioning a manager named Mauricio.

Cleanliness

The location was noted for being clean and well-maintained, although some reviews pointed out issues with trash and cleanliness in certain areas.
  • JJ
    Jaime
    Dec 11, 2025
    1.0
    Short mexican lady at the counter needs to get her attitude in check. She messed up my order and started giggling while refunding my money. Won't be so funny when you'll be out of a job.
  • GG
    Grandiva_006
    Dec 8, 2025
    4.0
    I placed a mobile order ...they didn't put napkins in my bag. Be sure to ask for napkins I guess.
  • SD
    seA D
    Dec 3, 2025
    2.0
    20 plus minutes waiting for “fast food.” The crowd is getting impatient. I do feel bad for the ladies behind the counter. They are trying to keep up but the McCorporation system has broken down. I gave them a second star because the staff was working hard despite the wait time. I took away a star because my Mc. Rib didn't have pickles. McRib 5 critical ingredients: bun, sauce, onions, pickles, mechanically separated "pork" product.
  • YN
    Yetta Nicole
    Nov 28, 2025
    1.0
    Food not fresh
  • SW
    Shanevia West
    Nov 15, 2025
    4.0
    The food would have been really good if it did come out cold, we ordered the McRib combo and the double cheeseburger combo. Fries were cooked in old grease and was not fresh at all, very hard. The customer service was pretty good, fast service and very pleasant and prompt when ordering. The location is very accessible, not to much of a hard time locating and getting in. The store was clean and neat.

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's in Houston, TX is open from 5:30 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:30 AM to midnight on Friday and Saturday.

When is the delivery service available at this McDonald's?

Delivery is available daily from 5:30 AM to 10:30 PM, except Friday and Saturday when it extends until midnight.