Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,722 reviews
5 stars
736
4 stars
309
3 stars
236
2 stars
109
1 star
332
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, particularly during busy hours, with long wait times for food and drive-thru orders.
Food Quality
There were mixed reviews about food quality, with some customers receiving cold or improperly prepared items, while others praised the freshness of their meals.
Cleanliness
The cleanliness of the restaurant received positive feedback, although some customers noted dirty tables and areas, particularly in the kids' section.
Staff Attitude
Customer service experiences varied widely; some praised friendly and attentive staff, while others reported rude or inattentive service.
Order Accuracy
Many customers experienced issues with incorrect or incomplete orders, leading to dissatisfaction with their overall experience.
- OAomar alharbiNov 7, 20251.0i wish google allow below zero. The worst mcDonalds branch ever seen globally, i ate in 6 countries but couldn't imagine how Mc allow such mess with their brand. workers are playing around, customer is not a priorly for them. It is 5 minutes away from my home but will never come again.
- ARAlysia RossNov 3, 20255.0Kaio is the best worker, works very hard and gives the best service, good food it comes out fresh and hot.Come to this location it has the best workers and the best time management it comes fast and easy.
- LLLauren LongOct 31, 20251.0They’re incredibly disrespectful of customers’ time and take advantage of our patience. They don’t allow students inside the building AT ALL after school. They claim it’s to keep the lobby “not too crowded” but it’ll literally be empty. They deny the customers they force to stand outside water, if they’re lucky they’ll get it in 20 min. Takes entirely too long for orders to be handed out even when it’s slow, like in the morning. Overall very irritating customer service. Underneath is a picture of a crowd of people waiting to enter an empty lobby.
- EPEvelyn PoolOct 28, 20251.0Never had to write a review about McDonald's b4... tried two of the new crispy deluxe chicken sandwiches, soggy... French fries have been sitting and my apple pie can break a window. People were horseplaying around the tables and I almost got unalived for a sec. None of my items had a peel for the monopoly game, not just my drink. I had to go ask for peelz, I literally ordered all my items off the monopoly menu on my phone. These people here just don't give a flying flip. Minimum output for paycheck....
- EQestelle quartzOct 25, 20255.0As busy at it is they work pretty fast have a good attitude and my food is fresh I read most of this reviews and their accounts always have complaints for every fast food Wich is crazy because is fast food but this people work hard and still have to deal with most of the kids with out parents supervision because they skip school!! Great location keep it up
Frequently Asked Questions About McDonald's
What are the regular opening hours of McDonald's located at 1504 Eldridge Pkwy, Houston?
McDonald's is open Monday through Thursday from 5:30 AM to midnight, Friday from 5:30 AM to 4:00 AM, Saturday 24 hours, and Sunday from 4:00 AM to midnight.
Does this McDonald's location offer delivery services?
Yes, they offer delivery services including same-day and no-contact delivery.
Can I place a drive-thru order at this McDonald's?
Yes, the drive-thru is available Monday through Thursday from 5:30 AM to midnight, Friday from 5:30 AM to 4:00 AM, Saturday 24 hours, and Sunday from 4:00 AM to midnight.
What are the accepted payment options at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is there a mobile app available for ordering from this McDonald's?
Yes, customers can use the McDonald's App available on both iOS and Android platforms for ordering.
What services does this McDonald's offer besides food?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
Where can I find the full menu for this McDonald's location?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Are there any banks near this McDonald's?
Yes, Regions Bank and Member’s Choice Credit Union are nearby for your banking needs.
What dining options are available near McDonald's besides it?
Nearby dining options include Pecan Creek Grille, Bamboo Garden (Chinese fast food), Barry's Pizza and Italian Diner, and Which Wich Superior Sandwiches.
Are there any convenient services like shipping or postal centers close to this McDonald's?
Yes, UPS Authorized Shipping Outlet, Parcel Plus, and FedEx Office Print & Ship Center are close to McDonald's for your shipping and postal needs.