Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported poor service, including rude staff and long wait times, particularly in the drive-thru.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Cleanliness
Several customers noted that the restaurant was not clean, with dirty tables and unsanitary conditions.
Food Quality
While some customers enjoyed the food, others complained about cold or poorly prepared items.
Management Issues
There were complaints about unhelpful management and a lack of accountability among staff, contributing to a negative customer experience.
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Vinny G
Nov 12, 2025
5.0
Came through the drive through at this location in Alief and I didnt have high expectations because of the location. Ordered a #2 Sausage mcMuffin combo. He upsold me correctly, got the order fresh and correct but the highlight was the African looking lady who I found was a Columbian lady named Elena! How wonderful her personality was! Made the experience wonderful
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angelina “ruby”
Nov 8, 2025
5.0
i’m a fattie for mc donald’s
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Ojukwu Blessing Ebere
Oct 29, 2025
1.0
I ordered a happy meal with my full meal and I didn’t get the happy meal
CG
Christian Gonzales
Oct 29, 2025
5.0
I've been to this location few times and each time I use the drive-thru. They are rather fast at this location.