Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported issues with rude staff, slow service, and incorrect orders, indicating a need for better training and management.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and poor hygiene practices among staff.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold or poorly prepared items, as well as issues with missing or incorrect orders.
Customer Experience
Many customers expressed dissatisfaction with their overall experience, citing poor customer service, long wait times, and a lack of attention from staff.
DO
Dana Oliver
2 days ago
2.0
I would avoid going to the store at all cost. Not clean at all. My food was very cold. The restaurant's kind of Petty in the sense that they charge $0.15 for mayonnaise even though I asked to take a different condiment off. Didn't make sense to me but I wasn't going to argue about it
LF
Lesa Fontenot
Dec 18, 2025
4.0
Always busy but the wait is never too long
LG
Leticia Garcia
Nov 29, 2025
5.0
Perfecto 👌
VG
Vinny G
Nov 12, 2025
5.0
Came through the drive through at this location in Alief and I didnt have high expectations because of the location. Ordered a #2 Sausage mcMuffin combo. He upsold me correctly, got the order fresh and correct but the highlight was the African looking lady who I found was a Columbian lady named Elena! How wonderful her personality was! Made the experience wonderful