McDonald's

3.6
2276 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
13402 Almeda Rd, Houston, TX
77053, United States

Hours

Reviews

3.6
2,276 reviews
5 stars
879
4 stars
453
3 stars
401
2 stars
157
1 star
386

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.

Order Accuracy

Numerous complaints about incorrect orders and missing items, leading to customer frustration.

Cleanliness

Consistent reports of dirty dining areas and unsanitary conditions, which detracts from the overall experience.

Speed of Service

Service speed varies significantly, with some customers praising quick service while others report long wait times.

Food Quality

While some customers enjoyed the food, there are complaints about portion sizes and food not being fresh.
  • BM
    Barbara Mendez
    Oct 29, 2025
    1.0
    Cashiers was rude, gave me missing change, and didn’t listen to what I ordered and charged me the wrong things.
  • DM
    Devin Mendoza
    Oct 26, 2025
    5.0
    Great service, the cashier was very funny and nice, had a great chat with him and the food was brought out really quick, the ice cream machine works. The cashier that was very funny, helpful, and friendly his name was chris, please give him a raise and him a higher promotion. Someone mustve had a mcfit because the screen was broken, although it was broken it was completely fine.
  • BH
    Brandi Herrera
    Oct 18, 2025
    5.0
    The staff were so nice 😊 and the food was fast and fresh.
  • EG
    Estefani Gerbig
    Oct 16, 2025
    5.0
    Last time I went they took 2 hours to get me 2 happy meals. I went now and it took them 45 minutes ti give me the wrong coffee. I had to park and go inside and tell them and she stared at me. I hsd to hold out my receipt for her to eventually take it and they literal just poured the same drink in a different cup. Im gonna just tell my bank to dispute the charges since yall are ao incompetent
  • RA
    Raul Almaguer
    Oct 15, 2025
    5.0
    siempre me atiende bien muy amables y exelente precio,así como rapidez.... gracias especialmente local de Aldine maill Rd. y 59 norte....... gracias por este buen servicio👋

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 13402 Almeda Rd, Houston, TX?

McDonald's at 13402 Almeda Rd in Houston is open 24 hours a day, 7 days a week.

Is there a drive-thru service available at this McDonald's location?

Yes, this McDonald's offers 24/7 drive-thru service every day of the week.