McDonald's

3.6
2284 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
13402 Almeda Rd, Houston, TX
77053, United States

Hours

Reviews

3.6
2,284 reviews
5 stars
884
4 stars
454
3 stars
401
2 stars
157
1 star
388

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with many customers expressing dissatisfaction with their interactions.

Order Accuracy

Multiple customers reported issues with incorrect orders and missing items, leading to frustration and disappointment.

Cleanliness

Several reviews mentioned unsanitary conditions in the dining area and issues with cleanliness, which detracted from the overall experience.

Service Speed

Customers frequently noted long wait times for food, both in the drive-thru and inside the restaurant, indicating a need for improved efficiency.

Food Quality

While some customers enjoyed the food, there were complaints about cold or stale items, as well as concerns over portion sizes and pricing.
  • BS
    Becky S.
    Dec 28, 2025
    1.0
    This place is the worst, the service and folks that work there so rude and always have a bad attitude. WHAT HAPPENED to customer service and being polite. If you don’t like your job find another one. We ordered the Mickey Dinner Box and they did not put meat on the big Mac’s and forgot the cheeseburgers and condiments. We will NEVER be ordering from here again, let’s hope that the new McDonalds does better for their clientele.
  • LW
    LaTarsha Warner-Johnson
    Dec 14, 2025
    5.0
    The coffee was fresh and hot.
  • BM
    Barbara Mendez
    Oct 29, 2025
    1.0
    Cashiers was rude, gave me missing change, and didn’t listen to what I ordered and charged me the wrong things.
  • DM
    Devin Mendoza
    Oct 26, 2025
    5.0
    Great service, the cashier was very funny and nice, had a great chat with him and the food was brought out really quick, the ice cream machine works. The cashier that was very funny, helpful, and friendly his name was chris, please give him a raise and him a higher promotion. Someone mustve had a mcfit because the screen was broken, although it was broken it was completely fine.
  • EG
    Estefani Gerbig
    Oct 16, 2025
    5.0
    Last time I went they took 2 hours to get me 2 happy meals. I went now and it took them 45 minutes ti give me the wrong coffee. I had to park and go inside and tell them and she stared at me. I hsd to hold out my receipt for her to eventually take it and they literal just poured the same drink in a different cup. Im gonna just tell my bank to dispute the charges since yall are ao incompetent

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 13402 Almeda Rd, Houston, TX?

McDonald's at 13402 Almeda Rd in Houston is open 24 hours a day, 7 days a week.

Is there a drive-thru service available at this McDonald's location?

Yes, this McDonald's offers 24/7 drive-thru service every day of the week.