McDonald's

3.4
2005 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
13882 S Post Oak, Houston, TX
77045, United States

Hours

Reviews

3.4
2,005 reviews
5 stars
754
4 stars
370
3 stars
253
2 stars
156
1 star
472

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and rude staff, leading to a frustrating experience.

Cleanliness

The restaurant was frequently described as dirty, with unsanitary conditions in the restrooms and a general lack of cleanliness.

Food Quality

While some customers enjoyed the food, there were multiple complaints about incorrect orders and food being served cold or improperly prepared.

Customer Experience

Several reviews highlighted negative interactions with staff, including dismissive attitudes and lack of attention to customer needs.
  • JM
    Jose Martinez
    3 days ago
    1.0
    Comida demasiado frío y las amburguesa quemada
  • DV
    Daniela Vanessa
    4 days ago
    1.0
    bad experience, they ran out of buns for my order so they just placed whatever they had. very bad service.
  • CR
    Curtis Rodriguez
    Dec 9, 2025
    5.0
    Great flow in the Am and Lunch hour! Loving the meal deals every time with my family! Great job to last night manager making sure I had my extra ketchup and sauces for 100nuggets!
  • D2
    daniel El 22
    Dec 8, 2025
    5.0
    Impressive from the moment you walk in. Relaxed, elegant, and well-run
  • MD
    Mya Deason
    Nov 21, 2025
    1.0
    I wouldn’t come to this location if you are African American. I waited over 30 minutes in curbside pick up while it was confirmed in the app. I had to come inside the location to be stared at like a deer looking at headlights. Just to be told I never confirmed my order and they didn’t have it. They didn’t try to look for it , other than speaking to each other and giving me a side eye like I was a problem. The girl who had on the red shirt tonight exposed herself when her manager asked about the order , most likely gave it away or kept it. Even after that they was still denying the order was never made. After 1 hour finally they decided they had to put in the order again, while the short boy with the yellow shirt kept giving me a side eye for no reason. They ended up missing a drink and did not give me 2 cup holders instead stacked it up on one along with 2 bags. While seeing my hand is currently injured. Instead of walking away and ignoring me thinking i was going to walk away with losing almost $40, yall should admit yall was wrong and fix yall face and eyes. The young workers just want to get an reaction from me thinking they stares made me scared. Do better training for these kids they need help.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 13882 S Post Oak, Houston?

McDonald's at 13882 S Post Oak, Houston is open 24 hours a day, 7 days a week.

Does this McDonald's location have a drive-through service?

Yes, this McDonald's offers a drive-through service 24/7.