Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported slow service, especially in the drive-thru and curbside pickup, often requiring them to park and wait for their orders.
Customer Service
While some customers praised the friendly and helpful staff, others experienced rude service and issues with order accuracy.
Order Accuracy
Multiple reviews highlighted problems with incorrect orders and missing items, leading to customer frustration.
Food Quality
Feedback on food quality was mixed, with some customers enjoying the food while others found it unsatisfactory or poorly prepared.
Cleanliness
The restaurant was noted for being clean, although some customers expressed concerns about cleanliness during busy hours.
AD
Arthur Davis
5 days ago
5.0
You made my 2025 Veteran's a blast. Thank you!
AC
Angel Carriaga
Nov 13, 2025
1.0
Had a curbside order, was waiting outside for 15 minutes, never got my order. Not sure what difficulties this location is dealing with but this seems to be an issue. Another time I did curbside the employee had to come out and look at my app because no one had brought out the food and they had to go make it. Not sure if online orders aren’t showing up right away or what’s going on. Most times I go it’s not busy, there’s no line stacked in the drive thru. So I don’t understand what keeps holding them up from serving curbside orders.
BS
B Sal
Nov 5, 2025
5.0
Morning drive thru crew is always on point, line gets long but it moves super fast. Food is always hot and fresh
JS
Jessica Soliz
Oct 16, 2025
4.0
I love this location! Very nice workers and awesome customer service I just hate how basically every time you don’t get your order without having to go park in a numbered spot. The spots are in a very inconvenient spot and creates hazards in the parking lot. You would think if you make a mobile order when you get there it would be ready since they knew you were coming but you still have to wait for your order. Most definitely not a “fast” food location
LA
L Alvarado
Oct 12, 2025
5.0
Ordering on the app for curbside pickup is super easy. I love the Hi-C orange drink. The young man who delivered my food to my car was very friendly and went back inside to get me some grape jelly for my breakfast sandwich. Love this McDonald location for curbside pickup
What are the regular business hours for this McDonald's location?
This McDonald's is open from 5:00 AM to midnight Monday through Thursday, 5:00 AM to 1:00 AM on Fridays and Saturdays, and 6:00 AM to midnight on Sundays.
What are the drive-thru service hours?
The drive-thru is open from 5:00 AM to midnight Monday through Thursday, 5:00 AM to 1:00 AM on Fridays and Saturdays, and 6:00 AM to midnight on Sundays.
During what hours is delivery available?
Delivery service is available from 5:00 AM to 10:30 PM Monday through Thursday and Sunday, and from 5:00 AM to 11:30 PM on Fridays and Saturdays.
What delivery and pickup services does this McDonald's location offer?
This location offers curbside pickup, standard delivery, same-day delivery, and no-contact delivery services.
What payment methods are accepted at this McDonald's?
You can pay using American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa at this location.
Where is this McDonald's located?
This McDonald's is located at 14099 Northwest Freeway, Houston, TX 77040, USA.
Is there a mobile app available to order from this McDonald's?
Yes, you can order using the McDonald's App available on both the Apple App Store and Google Play Store.
What services can customers expect at this McDonald's?
This McDonald's offers Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi service.
Are there any notable nearby places where customers can visit before or after dining here?
Customers can visit nearby places such as Redbox for movie rentals, Brazos Urgent Care for medical needs, and Pho Tina Noodle House and Grill for a different dining experience.
How can nearby businesses like Cricket Wireless or Gladys Hair Salon complement a visit to this McDonald's?
While visiting McDonald's, customers can also shop for mobile phones at Cricket Wireless Authorized Retailer or get a haircut at Gladys Hair Salon, making it convenient to combine errands or leisure activities in one trip.
Are there any nearby entertainment or nightlife options close to this McDonald's?
Yes, TruFuego290, a lounge and dance club, is located nearby and can be a great place to visit after dining at McDonald's.