Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
2,081 reviews
5 stars
858
4 stars
456
3 stars
320
2 stars
122
1 star
325
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised staff for being friendly and helpful, while others reported rude behavior and poor attitudes from employees.
Order Accuracy
Frequent complaints about incorrect orders and missing items, with customers advised to check their bags before leaving.
Speed of Service
Service speed is inconsistent; some customers experienced long wait times, especially in drive-thru, while others noted quick service during busy hours.
Cleanliness
Concerns raised about cleanliness, particularly in restrooms, with reports of unsanitary conditions.
Food Quality
Food quality varies; some customers enjoyed fresh and hot meals, while others received cold or poorly prepared items.
- ARAreli Rojas1 day ago5.0New McDonalds in the neighborhood and no bad experiences.
- PAPATRICK ANDREPONT4 days ago1.0Never have food ready.. always have to pull over and wait
- MJMs. JDec 16, 20255.0Asia, Eternity, Kamora, and Jaqueline has amazing customer service ! These ladies are always all over the place, whether it's backing up drive thru, the front counter, or taking orders themselves they are multitasking with ease and a great attitude ! Not to mention they go over and beyond to make sure or correct any orders that go out ! Let's not forget Keshaud he's so nice and respectful even when the customers are frustrated, he still shows great hospitality ! The managers here have great attitudes and also works hard alongside the staff ! Keep up the great work guys 😊
- JSjennie saxonDec 8, 20255.0Nice McDonald's. It's attached to a gas station, so sometimes the parking lot gets crowded around the drive thru. Fast service inside, breakfast was good.
- AJAlbert JamesNov 20, 20252.0This restaurant is run by a bunch of children being overseen by an adult that just slaps their hand when they do something wrong. I ordered a shake and for some reason the young man was going to wipe something up off the floor and he set my shake on the floor and got ready to hand it to me. SMH 😭. It starts at home. That's all I can say. This did happen some time ago but I never reported it but I would never eat at this McDonald's and I have not eaten at this McDonald's since then. You can roll the dice if you want to but that just more than solidifies my choice to not eat out as much as I used to before...
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 11101 S Sam Houston Pky, Houston TX?
This McDonald's location is open 24 hours every day, from 00:00 to 23:59.
Is the drive-thru open 24/7 at this McDonald's location?
Yes, the drive-thru is open 24 hours a day, 7 days a week.
Can I get food delivery from McDonald's at this location?
Yes, McDonald's offers delivery services 24/7, including curbside pickup, same-day delivery, and no-contact delivery options.
What payment options does McDonald's accept here?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
How can I order from McDonald's using mobile apps?
You can order via the McDonald's App available on the Apple App Store and Google Play Store. Quick order links are also provided online.
What services does McDonald's provide at this location?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
What other places can I visit near this McDonald's?
Nearby you can visit gas stations like Circle K, Valero, and Exxon, as well as the Blue Rhino Propane Exchange if you need fuel or propane services.
Are there entertainment options close to this McDonald's?
Yes, El Gallinero sports bar is nearby, offering adult entertainment options after your meal.
Where can I find emergency services near this McDonald's?
Houston Fire Station 70 and HFD Fire Station 70 are close by for emergency and fire protection services.
Are there other amenities like convenience stores or salons near McDonald's on S Sam Houston Pkwy?
Yes, convenience stores such as Timewise and Corner Store are nearby, along with beauty salons like Nail Masters by Kim and Tx Hair Fashions.