McDonald's

3.6
1797 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
10966 Bammel North Houston Rd, Houston, TX
77086, United States

Hours

Reviews

3.6
1,797 reviews
5 stars
736
4 stars
345
3 stars
293
2 stars
136
1 star
287

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times, incorrect orders, and poor customer service experiences.

Food Quality

Several reviews mentioned cold or poorly prepared food, with complaints about the freshness and taste.

Cleanliness

Some customers noted that the location was clean, while others reported dirty conditions and unsanitary issues.

Staff Attitude

Feedback varied on staff friendliness, with some praising helpful employees while others experienced rudeness and unprofessional behavior.

Order Accuracy

A recurring theme was the frequent mistakes with orders, leading to customer dissatisfaction.
  • JN
    Jennifer Navarro
    1 day ago
    1.0
    They gave an ice caramel machiatto that tasted expired 🤮🤮🤮
  • VH
    Victor Huerta
    Dec 26, 2025
    1.0
    Did a mobile order , went to the speaker give him the mobile order code repeated myself three times told me to go to the window repeating myself another three times told me to go to the second window the people were unaware of what my order was and then they told me to go to the pickup window.
  • MG
    Michael Garrison
    Dec 22, 2025
    5.0
    Its McDonald's but a great one. It's clean and the manager is very cool to work with.
  • CJ
    Cheyenne Eichelberger Jr
    Dec 14, 2025
    3.0
    I went the drive thru for a McRib and $20 gift card. The young man called another man to assist w/the gift card. Who then, asked a manger to assist them. He handed me 2 $10 cards and I had to request the two envelopes. Wow...
  • E4
    el mini 444
    Dec 8, 2025
    1.0
    Me dieron un billete falso y no se quieren hacer responsables, salio una señora muy despota y dijo que no me lo iban a cambiar porque ellos no me lo dieron, revisen bien sus billetes cuando les den su cambio.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 10966 Bammel North Houston Rd?

McDonald's is open daily from 5:00 AM to 12:00 AM midnights, with extended hours until 1:00 AM on Fridays and Saturdays.

Is there a drive-thru available at this McDonald's location?

Yes, the McDonald's at 10966 Bammel North Houston Rd offers drive-thru service from 5:00 AM to midnight daily, with hours extended until 1:00 AM on Fridays and Saturdays.