Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Feedback indicates a significant number of customers experienced rude and unprofessional behavior from staff, particularly from management.
Service Speed
Many reviews highlight slow service, especially during peak hours, with long wait times reported in both drive-thru and in-store.
Food Quality
Customers reported inconsistent food quality, with some receiving cold or incorrect orders, while others praised the freshness of their meals.
Cleanliness
While some customers noted the store was clean, others reported unsanitary conditions and issues with restroom cleanliness.
Staff Attitude
Several reviews mentioned a lack of attentiveness and professionalism among staff, with complaints about gossiping and poor customer interaction.
DJ
Destin Johnson
4 days ago
1.0
Shitty. ordered my food waited they change the menu to breakfast. And after the fact nobody came to take my order. And previous orders a Platter and They forgot my Pancakes and Sausage. Literally only had a biscuit and eggs
DB
Denise Jeanette Beard
Nov 15, 2025
1.0
Worst Mc Donald's in the whole state of TEXAS. Especially the night crew members. Rude and I can only hear employee's shouting on each other, or loud music. Made me wait 30 minutes for my order in the drive thru. When asked why, one of the employee replies, went for much needed smoke break and to mind my own damn business. I always respect Mc Donalds employee for their hard work, sincerity and efficiency. I wanted to be vocal about this particular Mc Donalds Location. Also morning manager do not speak English and calls translator to assist. I asked for plain egg muffin without any meat for my nephew, and I was given Egg sausage muffin. When I ask for refund, the employee ignored and gave me the same sandwich saying they changed it.
Owner/Manager/Supervisor - Please look into this matter.
JG
Jennifer Gamble
Nov 10, 2025
1.0
I had a order I had to pick up and I have been waiting for 30 minutes with just me in line nobody else and then my order was giving to someone else and they was not going to make another one , I was dissatisfied and disappointed in the service
LH
Laurence Howard
Nov 5, 2025
1.0
THIS STORE IS NOT 24 HOURS. It’s constantly closing early and not opening. I’ve had this issue multiple times both early morning and late nights. As a customer and a delivery driver they have been closed and I’ve had to cancel my order/take a loss. If they aren’t open 24 hours then they need to update their operating hours.
PW
Paige Warren
Nov 4, 2025
1.0
This restaurant is very poorly organized. The employees are extremely poorly trained in customer service and are incredibly slow. How is it possible that it takes 30 minutes for two fries and two sodas? And when you complain, they treat you with a very rude attitude. It's a disgusting place.
What are McDonald's operating hours at 111 A West Rankin, Houston?
McDonald's at 111 A West Rankin, Houston is open 24 hours a day, seven days a week.
Does McDonald's at this location offer drive-thru service?
Yes, this McDonald's location offers a drive-thru service that operates 24/7.
Can I order delivery from McDonald's at 111 A West Rankin?
Yes, delivery is available 24/7, including options like same-day and no-contact delivery.
What payment options are accepted at the McDonald's at 111 A West Rankin?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What types of services does McDonald's offer at this location?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where can I find McDonald's menu and ordering options online?
You can view the full menu at https://www.mcdonalds.com/us/en-us/full-menu.html and order through https://mcdonalds.smart.link/mjuu1ggdi or the McDonald's mobile app.
Are there nearby gas stations where I can fuel up before or after visiting McDonald's?
Yes, nearby gas stations include Star Stop 29, Chevron Station Houston, Shell, and 7-Eleven, all within close proximity to McDonald's.
What nearby entertainment or recreational spots can I visit around McDonald's?
You can enjoy nearby attractions like Greater Greenspoint Water Park, Zuma Fun Centers, North Houston Skate Park, and Dylan's Park for leisure activities.
Are there nearby ATM services around McDonald's at 111 A West Rankin?
Yes, Bitcoin Depot ATM and LibertyX Bitcoin ATM are nearby for convenient access to cash or cryptocurrency transactions.
Is there accommodation available near McDonald's for travelers?
Yes, nearby hotels include Extended Stay America - Houston - I-45 North and Suburban Studios Houston North I-45 for comfortable stays.