McDonald's

3.4
2149 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
10638 W Bellfort, Houston, TX
77099, United States

Hours

Reviews

3.4
2,149 reviews
5 stars
831
4 stars
372
3 stars
317
2 stars
148
1 star
481

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for orders, both in-store and at the drive-thru.

Staff Attitude

Many reviews highlighted rude and unprofessional behavior from staff, contributing to a negative customer experience.

Order Accuracy

Numerous customers experienced issues with incorrect orders and missing items, leading to frustration.

Cleanliness

The restaurant was often described as dirty, with complaints about unsanitary conditions in the bathrooms and dining area.

Food Quality

While some customers enjoyed the food, there were consistent complaints about cold or poorly prepared items.
  • DM
    Duniesky Martinez
    3 days ago
    1.0
    Pésimos trabajadores te hacen esperar todo el tiempo que les da la gana no te atienden como debe ser y luego ni la orden te sirven correctamente pésimos en todo está tienda de Mc donald’s
  • OC
    Oscar Castellanos
    Jan 4, 2026
    1.0
    Employees need better training, I paid extra for a double Fillet O fish, they only put one piece. Not sure if its because there's a language barrier with them understanding how to read the order. I went back to have it made correctly, they gave it back with a cold cheese. Manager would just rather give me a refund other than heating my sandwich correctly. Terrible management, no wonder they forget items on your orders.
  • CM
    Carlos Morán
    Jan 2, 2026
    1.0
    They never check the order correctly, this is the 5th time that they miss my extra nuggets on my order
  • TC
    Trina Colby
    Jan 1, 2026
    5.0
    I’ve had a lot of bad experiences when it comes to McDonald’s employees so I’m leaving this review because this McDonald’s right here is by far the best McDonald’s that I have ever experienced and I come to this same McDonald’s every single day and I have the same great friendly experience every single day …just overall great people very friendly and the store has amazing workers in it I always have interactions with different employees and they are all very pleasant very helpful…manager Josue Bueso is the best and deserves acknowledgement
  • DB
    Dominio Blastoff
    Jan 1, 2026
    1.0
    Everytime i order a sausage McGriddle with egg , y’all take my sausage out !!! I ask for that and y’all mess it up every time .

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 10638 W Bellfort, Houston?

McDonald's at 10638 W Bellfort, Houston is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, this McDonald's offers delivery services 24/7 with options including curbside pickup, same-day delivery, and no-contact delivery.