McDonald's

3.8
3449 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
10760 Eastex Fwy, Houston, TX
77093, United States

Hours

Reviews

3.8
3,449 reviews
5 stars
1,592
4 stars
684
3 stars
541
2 stars
220
1 star
412

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Customers noted issues with cleanliness, including dirty bathrooms and trash in the parking lot.

Customer Service

Feedback highlighted a mix of positive and negative experiences, with many customers reporting rude or unprofessional staff.

Order Accuracy

Numerous reviews mentioned problems with incorrect orders and missing items, indicating a need for better training.

Food Quality

While some customers praised the food, others reported issues such as cold items and poor preparation.

Speed of Service

Many customers expressed frustration with slow service, particularly in the drive-thru.
  • CV
    CRYSTAL VIVAR
    Nov 16, 2025
    1.0
    I pay for a extra slice on my Big Mac Combo they didnt add cheese. I went back to get cheese on my burger they add 4 slices and the meat was cold, I ask them to make it again. Lady said "She did" but when I got home the burger was the same and my burger was cold and the cheese too worst McDonald's and lazy and liar workers Never going again
  • JP
    John Parker
    Nov 7, 2025
    1.0
    This McDonald's is in my neighborhood, my granddaughter spent Monday and Tuesday because school was out. I stopped to get her breakfast 10:15 am but because of the long lines I got to order at 10:30am and the woman said I'm not taking your breakfast order, I responded you just took the truck ahead of me, she changed the screen I don't care we are serving lunch now, I will not be returning to this location for your rude service, there's a Jack the box I will start patronizing across the street from this location.
  • AK
    Andres Kwon
    Nov 5, 2025
    4.0
    Just another McDonald's location
  • ML
    Martijn Lensen
    Nov 2, 2025
    4.0
    Even snelle stop
  • AI
    Abubakar Iqbal
    Oct 25, 2025
    5.0
    very good and clean environment. Staff is bery professionally and customer friendly

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 10760 Eastex Fwy, Houston?

This McDonald's location is open 24 hours a day, 7 days a week.

Does this McDonald's offer drive-thru service and what are its hours?

Yes, this McDonald's location has a drive-thru that operates 24/7.