Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,835 reviews
5 stars
819
4 stars
364
3 stars
256
2 stars
99
1 star
297
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service are mixed, with some praising friendly staff while others report rude or inattentive service.
Food Quality
Many customers complain about cold or poorly prepared food, with specific mentions of stale fries and overcooked items.
Speed of Service
The drive-thru and overall service speed are frequently criticized, with reports of long wait times and slow order processing.
Cleanliness
Several reviews mention cleanliness issues, including dirty tables and unsanitary conditions in the dining area.
Management Issues
There are complaints about management's handling of staff and customer service, with calls for better training and oversight.
- JHJohn Holiday4 days ago1.0The food was cold wasn't the the right stuff I ordered waited 10 minutes in the drive thru I already paid for my food on the app
- BRBenoit RouambaNov 15, 20251.0nonchalant and inconsiderate. genuinely dislike this place for how they mistreat people
- VNVinh B. NguyenNov 11, 20255.0This Mcdonald’s is the best in town FOR SURE! They always have great promotional offers vs the others mcdonald’s. They honor veterans as well and every time I stopped by here (drive through and ordering to go inside), they are either quick and professional or smiling and happy. I love it. Keep up the great work and keep setting the example for all others!
- SRSharika RedicNov 4, 20251.0Came to this location this morning at 6:03am Tuesday and the lady would not open the door. That’s poor customer service. Freaking drive thru line was so long .
- SRSantiago RochaOct 26, 20251.0Place sucks staff slow management doesn’t know how to handle employees that’s why she fired a couple of them some females just need men that are good at what they do the hire manager should be fired everybody try Taco Bell next door or lucky village same price an better or even Wendy’s McDonald is frozen patty’s frozen fries so are the nuggets your basically eating nothing but reusable grease NOT HEALTHY NOT WORTH YOUR MONEY eat better get better service
Frequently Asked Questions About McDonald's
What are the hours of operation for McDonald's at 10703 Westheimer, Houston?
This McDonald's location is open 24 hours a day, 7 days a week, including delivery and drive-thru services.
Does this McDonald's offer drive-thru service?
Yes, the McDonald's at 10703 Westheimer offers a drive-thru that operates 24/7.
What types of services are available for pickup and delivery?
Services include curbside pickup, delivery, same day delivery, and no-contact delivery options for customer convenience.
Can I order McDonald's using a mobile app?
Yes, you can order using the McDonald's App available on both iOS and Android platforms.
What payment options are accepted at this McDonald's?
Payment methods accepted include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where can I find the menu for this McDonald's location online?
You can view the full menu online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Is WiFi available at the McDonald's on Westheimer?
Yes, this McDonald's location offers WiFi for customers.
What nearby restaurants can I visit along with McDonald's at 10703 Westheimer?
Nearby dining options include Brookstreet Bar-B-Que (barbecue), Main Bird (chicken restaurant), Dunkin' (coffee shop and donuts), Taco Bell (Mexican fast food), and Long John Silvers (fast food).
Are there any places nearby for fitness or recreation?
Yes, you can find 24 Hour Fitness - Westheimer and 365 Fitness Houston gyms close to this McDonald's location for your fitness needs.
What other services are located near McDonald's at 10703 Westheimer?
Nearby services include Cricket Wireless Authorized Retailer for mobile phones, Meineke Car Care Center for automotive repair, and Avis Rent A Car for car rentals.