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McDonald's

3.3
(1997 reviews)

Business Details

(713) 774-5778
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
10890 S Sam Houston West Pkwy, Houston, TX
77031, United States

Hours

Reviews

3.3
1,997 reviews
5 stars
709
4 stars
350
3 stars
304
2 stars
142
1 star
492
  • PS
    Pinar Shakirova
    Feb 26, 2026
    1.0
    I ordered food from McDonald’s and was really disappointed with my experience. When I opened my fries, I noticed there was a mosquito in the container. It completely ruined my appetite and made me question the cleanliness of the food. On top of that I asked for a medium fry and received a small in return.
  • SA
    Shundar Ahad
    Feb 26, 2026
    5.0
    consistently good for a quick bite, never messes up orders. Atmosphere is what youd expect at McDonald's
  • MR
    Maria Ruiz
    Feb 26, 2026
    2.0
    Bad service 20 minutes for 1 coffee they need to give better service
  • RA
    Rosali Arellano
    Feb 24, 2026
    1.0
    Hoy durante mi hora de almuerzo visité su tienda y presencié una interacción que fue preocupante. Una gerente, por nombre Adelmira R. estaba hablando en un tono elevado a sus empleados. También observé que a una empleada se le informó que no podía tomar su descanso para almorzar debido a la falta de personal. Independientemente de los desafios, no es apropiado que como lider se dijiria a los empleados de manera confrontativa. Un liderazgo efectivo implica dar el ejemplo con profesionalismo, comunicarse con respeto y apoyar a los empleados ante las dificultades en lugar de alsar si voz y hacer sentir los empleados presionados . Los empleados son quienes mantienen el negocio funcionando día tras día y merecen ser tratados con respeto y dignidad, especialmente por parte de quienes ocupan puestos de liderazgo. Yo como empleada de atención medica para pacientes, entiendo la importancia de que el personal reciba sus descansos y periodos de comida adecuados. Esperar que los empleados trabajen sin el descanso necesario no es saludable, seguro ni sostenible. El comportamiento que observé creó un ambiente incómodo y no refleja los estándares que los clientes esperan de la gerencia. Please do better McDonald's and I sure did send a claim too because this is not a way to treat employees who keep business running! We should start appreciating them more instead of treating them as if they do not have rights.
  • SW
    Shameka Washington
    Feb 16, 2026
    1.0
    Chicken strips aren't consistent.. sometimes they are perfect but other times they are over cooked and taste like they were redipped in the grease. Fries are NEVER fresh!!

Frequently Asked Questions About McDonald's

What are McDonald's regular restaurant hours at 10890 S Sam Houston West Pkwy?

McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 08, 2026Yext Knowledge Graph
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