Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,967 reviews
5 stars
693
4 stars
345
3 stars
304
2 stars
140
1 star
485
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.
Food Quality
Inconsistent food quality was noted, with complaints about cold items, incorrect orders, and low-quality ingredients.
Cleanliness
The cleanliness of the restaurant was often criticized, with reports of dirty bathrooms and unkempt dining areas.
Customer Experience
Many customers expressed frustration with the overall experience, citing issues with order accuracy and staff attitude.
Efficiency
While some customers praised the speed of service during busy hours, others experienced significant delays and inefficiencies.
- PRPerla RamírezNov 11, 20255.0Mi niña le encanta ..
- MTMarcus TaylorNov 11, 20251.0Horrible customer service. I waited at the cash register for 10 minutes to try and order food.
- JTjust_a typhloionOct 17, 20251.0Workers act that they cannot move a bag to a window, I'm sick and don't want to get people sick because is contagious and the drive thru cashier said he didn't care that i have to come inside he didn't care that i had a stomach flu
- CMCarlos MorenoOct 10, 20252.0Ordered Large fries and received Medium. Tried contacting the store but no use.
- SWSarah WilliamsOct 8, 20255.0For it to be a fast food joint, this location always has hard working employees and I know its always busy but, they truly try to get everything right. Been here quiet a few times and my orders are always great and there was one occasion where my order wasn’t right but, spoke to an employee there and they fixed my order immediately and no attitude at all and apologized. I told them it happens and I understand it was busy so for me it was no problem at all as I always choose to come to this location because of their efficiency & quality & service. Thank you to kitchen/drive!!!
Frequently Asked Questions About McDonald's
What are McDonald's regular restaurant hours at 10890 S Sam Houston West Pkwy?
McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
When is the drive-thru service available at this McDonald's location?
The drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
What are the delivery hours for McDonald's at this location?
Delivery is available daily from 5:00 AM until 10:30 PM, with extended hours until 11:30 PM on Friday and Saturday.
Does this McDonald's offer curbside pickup and no-contact delivery?
Yes, they provide curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Can I order from McDonald's using a mobile app?
Yes, you can order using the McDonald's app available on the Apple App Store and Google Play Store.
Where is McDonald's located at in Houston, TX?
It's located at 10890 S Sam Houston West Pkwy, Houston, TX 77031, USA.
What nearby attractions can I visit before or after dining at McDonald's?
You can visit Glenshire Park, a local park and lake ideal for outdoor activities, which is close to McDonald's.
Are there other dining options near McDonald's at 10890 S Sam Houston West Pkwy?
Yes, nearby options include Burger King and Little Casita Mexican Restaurant for different fast food and Mexican cuisine choices.
Is there convenient transportation or amenities near McDonald's to help customers?
Nearby, you can find gas stations like Exxon and Texaco Station Houston, useful for travelers, and retail stores such as Redbox and Starbucks for additional convenience.