Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with staff displaying rude attitudes and a lack of attentiveness.
Order Accuracy
Many customers reported issues with incorrect orders and staff not following requests, leading to frustration.
Speed of Service
Customers frequently mentioned long wait times, both in the drive-thru and for mobile orders, indicating a need for improved efficiency.
Cleanliness
Several reviews pointed out unsanitary conditions within the restaurant, including dirty tables and a messy environment.
Food Quality
While some customers enjoyed the food, there were complaints about food being served cold or not prepared correctly.
MR
Mali Reed
Nov 12, 2025
4.0
I quickly stepped in and quickly stepped out food was delicious thank you
MV
Mario Vielma
Nov 6, 2025
5.0
Very good service friendly people AND I'M HERE EVERY OTHER DAY.MY MOM JUST LOVES THE COFFEE
HK
Heather Knight
Nov 6, 2025
5.0
I drove for about an hour and a half stopping at 6 different locations who all said they could not take my order this location at Sheldon rd took my order gladly even with their system being down !!
NA
Nicole Argueta
Nov 5, 2025
1.0
Pésimo servicio 😡 mas de 20 minutos por un café caliente osea eso lo mantienen en la cafetera y las papas recalentadas y duras 😡 hasta el helado se derritió
BG
Brittany Gonzalez
Oct 30, 2025
1.0
They need to learn how to count change when I give you .74cents is to give me a $1 not to keep my damn change smh this generation need to stay in school.
What are the regular operating hours for this McDonald's location?
This McDonald's location is open 24 hours every day of the week.
Does this McDonald's location have a drive-through service?
Yes, the drive-through is open 24 hours daily.
What are the delivery hours for this McDonald's?
Delivery service is available from 4:15 AM to 3:00 AM every day.
What types of payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What services are available at this McDonald's location?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
How can I place an order for delivery or pickup from this McDonald's?
You can order online through their delivery website or use the McDonald's app available on iOS and Android.
What types of food does this McDonald's serve?
They offer a wide variety of menu options including burgers, sandwiches, breakfast items, coffee, frozen yogurt, and ice cream.
Are there any nearby hotels where visitors can stay close to this McDonald's?
Yes, nearby hotels include Quality Inn, Hampton Inn I-10 East, Baymont Inn & Suites Houston East, Quality Inn Houston East, Premier Inn, and Motel 6.
What dining options are available near this McDonald's?
Nearby dining options include Don Rey Mexican Restaurant, Taqueria Arandas, Tepatitlan Mexican Grill, East China Chinese Restaurant, Texas Grill Seafood, Burger King, and another McDonald's.
Where can customers find convenience stores or gas stations near this McDonald's?
Nearby convenience stores and gas stations include Corner Store, Circle K, Shell locations, and Tnl convenience store.