McDonald's

3.9
1739 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
10315 S Post Oak, Houston, TX
77035, United States

Hours

Reviews

3.9
1,739 reviews
5 stars
832
4 stars
376
3 stars
267
2 stars
94
1 star
170

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some praised the friendly staff, others reported rude behavior and poor service.

Order Accuracy

Many customers experienced issues with incorrect orders, leading to frustration and disappointment.

Cleanliness

The cleanliness of the location received both positive and negative remarks, with some praising it while others noted dirty tables.

Food Quality

Food quality was inconsistent, with some customers enjoying fresh meals while others reported stale or poorly prepared items.

Speed of Service

Service speed varied; some customers appreciated the fast service, while others faced long wait times.
  • AA
    Alfred Alaniz
    4 days ago
    1.0
    The young man who was working the drive-thru counter on January 8th at 6:15 needs to be fired. he acknowledged my code and then refused to interact with me at the window I saw him stare at me at list three times because of his incompetence it took over 15 minutes for me to leave that window and get my food
  • CB
    Candice Black
    5 days ago
    1.0
    Terrible customer service. I simply asked for extra sauce and was immediately told “no, it’s extra”. I then said I didn’t mind paying for the sauce, and the manager still refused and said “no” because “it’s already on the sandwich.” The tone was rude, dismissive, and completely unprofessional. There was no attempt to accommodate a paying customer or even explain the policy respectfully. At that point, the interaction ruined my experience so badly that I didn’t even want the food anymore. Management seriously needs better listening skills and customer service training. I won’t be returning.
  • CF
    Cynthia Winzer Franklin
    Dec 11, 2025
    5.0
    My to go to place everyday for a large cup of coffee. They have it down packed and staff is very friendly
  • DW
    Derek Waters
    Dec 10, 2025
    1.0
    Stopped by to grab something to eat and it was a event taking place on the inside. Forcing customers outside due to whatever christmas event was being held. It looked nice tho
  • YY
    Yoroshi
    Dec 8, 2025
    1.0
    I went today to order because I heard the employees were “amazingly sweet”. I was starving and had other nearby options closer to me but I decided to drive 17 minutes just to check this place out. As soon as I got there, everything was nice but I forgot to ask for ketchup so when I asked another lady for ketchup in advance because I hadn’t gotten my order. The employee “ Sandra” told me to wait for it because she hadn’t given me my order in the most irritated voice. If you don’t like giving customer service then why work at a food place? Go back home instead, with such big eyes It scares people away. I see that’s the type of employees they like to keep. Horrible experience. Attitude just for ketchup. Suck it up.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 10315 S Post Oak, Houston, TX?

McDonald's at 10315 S Post Oak is open 24 hours every day of the week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location offers 24/7 drive-thru service.